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Successful Construction Project Completion: Is Your Customer Satisfied?
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Ensure all your customers are satisfied with their completed construction project.

8/4/2016
When: Thursday, August 4, 2016
1:00 PM
Where: Webinar
United States
Contact: Lee A. Peters, P.E., F.ASCE

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This Online Webinar is approved for 1.5 CPD Credits.

 

Click here to register at a discounted rate.

 

Do your construction projects leave team members disappointed in each other or worse? Does your first indicator of problems come when follow-on work is awarded to your competitors? Learn a solid approach from this topic to ensure customer and team satisfaction. Review more than a dozen processes that must be successful in order for the project to be successful. When done right, these processes assure project success and customer satisfaction.

 

Learning Objectives

- You will be able to identify what is success in construction project completion.

- You will be able to explain what is required for the customer to be satisfied.

- You will be able to review twenty plus things you need to get right, even before the project begins, to be sure the project is successful and the customer is satisfied.

- You will be able to describe how to make an action plan for improving project success and project comp.

 

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