Certification

Commission Policies and Procedures

Submitted on 5/4/2012 3:55:03 PM Last updated on 5/4/2012 4:23:31 PM

TABLE OF CONTENTS

Introduction

Introduction

The American Institute of Constructors Constructor Certification Commission has developed and formally approved the Policies and Procedures presented in this document to describethe day-to-day business of the Commission.

Definitions of various terms included in the Policies and Procedures can be found in Appendix A. In addition, the Commission’s Formal Documents noted in the appropriate Policies and Procedures (see Appendix B for a comprehensive list) are available from the National Office. Finally, a Schedule of Fees charged by the Commission, as referred to in the appropriate policies and procedures can be found in Appendix C.

Changes to this document can only be made as approved by the Commission’s Board of Governors. All revisions by date are noted on the respective policy.

Last revised April 15, 2011

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 1.1

Applying to Take Certification Examinations

Policy – All qualified individuals are encouraged to make application to sit for the Commission’s Level I and/or Level II Constructor Certification Examinations.

Responsibility – Applicant

Reference Commission Documents – No. 2 – Examination Application Form, No. 27 – Handbook for Candidates

Procedures – The following procedures will be followed in making application for consideration to sit for the Level I and Level II constructor certification examinations.

1. Individuals interested in taking either certification examination determine if
they meet the Commission’s requirements.

2. Information on requirements to take either examination can be found on the Commission’s website, www.professionalconstructor.org, or by contacting the Certification Manager. Questions that cannot be answered will be forwarded to the Commission Chair for review and response through the Certification
Manager.

3. Interested persons can apply to sit for a specific examination date and location by completing the Examination Application Form (Commission Document No. 2) online or contained in the Handbook forCandidates (Commission Document No. 27) in hard copy and submitting them along with other required documentation and application fee (Commission Fee Schedule – Appendix C) to the National Office by February 1 for both spring Level I and II examinations; September 1 for the fall Level I examination when qualifying with experiential qualifications and for the fall Level II examination; and September15 for the fall Level I examination when qualifying solely with educational credits.
Examinations are typically conducted on the first Saturday of April and November of each year. Exceptions to this policy must be applied for by the Academic Program Director of programs administering the examinations and by other entities conducting examinations under agreements with the Commission and approved in advance of the examination by the Commission.

4. If applications are postmarked or submitted online after February 1 for the spring Level I and II examinations; September 1 for the fall Level I examination when
qualifying with experiential credits and fall Level II examinations; and September 15 for the fall Level I examination when qualifying solely with educational credits, a late fee will be charged to the applicant in the amount noted in the Fee Schedule by the National Office. Applications received 15 days after the deadline will be held for the next application cycle.

5. When the application and correct fee is received by the National Office an email or US mail notification is sent to the applicant acknowledging receipt of the application and once reviewed in accordance with Commission Policy 1.3 the applicant will be so notified of the outcome.

6. An individual can take either certification examination as often as desired upon filing a new application and correct fee. There is no limit on the number of times an examination may be retaken.

7. Special testing arrangements may be made for qualificants with special needs whenapplying to sit for the examination by completing the “Special Needs” text box. If additional information is needed to verify and insure that the requested special arrangements can be made, the Certification Manager will contact the respective qualificant and the designated examination site administrator.

8. Individuals may not sit for any of the examinations if they have either served as a Commission examination administrator or proctor within the past 3 years.

9. Copies of all documents, including the application and related correspondence, generated in complying with this policy will be placed by the Certification Manager in the respective applicant’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 1.2

Educational and/or Experiential Criteria to Take Certification Examinations

Policy – Individuals desiring to take either of the certification examinations must meet specific educational and/or experiential criteria.

Responsibility – Constructor Certification Commission

Reference Commission Document – No. 2 – Examination Application Form

Procedure – The following educational and/ or experiential criteria must be met to take the certification examinations.

Level I Constructor Certification Examination

To qualify to take the Level I examination, individuals must meet at least one of the following educational and/or experiential criteria by the application deadline, complete the Examination Application Form (Commission Document No. 2) and submit it in accordance with Commission Policy 1.1 along with any necessary fees and supporting documents to the National Office.

• Graduate degree from a construction education program in an accredited college or university; or
• Baccalaureate degree from an accredited construction education program; or
• Baccalaureate degree from an accredited construction-related education program, plus one year of Acceptable Equivalent Construction Experience; or
• Baccalaureate degree from an accredited educational institution plus two years of Acceptable Equivalent Construction Experience; or
• Associate degree from an accredited construction education program plus two years of Acceptable Equivalent Construction Experience; or
• Associate degree from an accredited educational institution plus three years of Acceptable Equivalent Construction Experience; or
• Four years of Acceptable Equivalent Construction Experience.

Qualified individuals anticipating graduation mayapply to sit for the certification examination no sooner than twelve (12) monthsprior to graduation. Such applicants must certify their qualification status by signing the application form. Refer to the Commission Policy and Procedures List of Definitions (Appendix A) for the definition of an accredited educational institution or program.

Acceptable Construction Experience Equivalencies

The following are considered Acceptable ConstructionExperience Equivalencies at the rate noted in consideration for ayear’s work experience or education. One year of work is defined as2000 hours of construction work performed. Additional hoursworked in a single calendar year may not be counted towards another work year. However, an individual may accumulate hoursfrom several calendar years to meet the definition of “a year ofwork.” A year of education is defined as thirty (30) semester credithours.

Executive/Supervisory (one year of experience credit per year of actual experience) - direct and/or executive level supervisionof any of the following areas: estimating, qualitycontrol, project engineering, scheduling, projectmanagement, operations management, operationsexecutive (excluding accounting, marketing, and othersupport areas not in the direct line of the constructionprocess)

Technical (3/4 of a year experience credit per one year of actual experience) –construction related work such as estimating, qualitycontrol, scheduling, project engineering

Administrative (3/4 of a year experience credit forper year of actual experience) -management level work in areas supporting theconstruction process, including purchasing, safety,and marketing

Teaching/Research (3/4 of a year experience credit per year of actual experience) - teaching construction coursework at an accreditedpost-secondary institution or conducting constructionresearch within a governmental agency or accredited universitysetting

Supervision of Specialty Trades (3/4 of a year experience credit per year of actual experience) - direct, first-line management ofcraft persons, including foremen, general foremen, andcraft superintendents

Post-Secondary Education Related to Construction (1/2 of a year experience credit per 30 semester hours) -construction coursesat a2- or 4- year accredited institution, excluding anycredit hours used to qualify under the educationsection.

Level II Constructor Certification Examination

To qualify to sit for the Level II certification examination the individual must have

• Passed the Level I constructor certification examination or have met the below noted Exemption from Level I Examination criteria, and
• Have four years of additional Acceptable Professional Construction Experience at the time of application beyond that required to take the Level I examination. Acceptable Professional Construction Education Experience must include a minimum of two years managing the execution of construction work.
Exemption from Level I Examination

To be eligible for this exemption, the applicant must meet at the time of application at least one of the educational and/or experiential criteria to take the Level I certification examination and have four (4) years of additional Acceptable Professional Construction Experience. The experience and education used to qualify for Level I and II must be fully documented the same as if the applicant were applying for each examination levelseparately. If the applicant fails the Level II Examination, Associate Constructor status will not be granted based on the exemption.

Acceptable Professional Experience

The following will be considered Acceptable ProfessionalExperience at the rate of one year worked equaling one year ofexperience credit. The previous definition of “a year of work” also applieshere.

Managing the execution of construction work (minimum oftwo years is required) - overall responsibility for delivery ofa project or a substantial portion of a project, includingconcurrent management of a combination of financial,engineering, scheduling, quality control, safety, humanresources, subcontracting, or contractual matters

Executive/Supervisory- direct and executive levelsupervision in construction-related work in any of thefollowing areas: estimating, quality control, projectengineering, scheduling, project management, operationsmanagement, operations executive (excluding accounting,marketing, and other support areas not in the direct line ofthe construction process)

Technical - estimating, quality control, scheduling, projectengineering

Administrative - management-level work in areassupporting the construction process (purchasing, safety, ormarketing)

Teaching/Research- teaching construction coursework atan accredited post-secondary institution or conducting constructionresearch within a governmental agency or accredited universitysetting
. If the applicant fails the Level II Examination, Associate Constructor status will not be
Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 1.3

Determining Eligibility to Take Certification Examinations

Policy – The Certification Manager will review applications qualifying by educational credits only. The Certification Manager and the Skills and Knowledge Committee Application Vetting Subcommittee will review applications to determine eligibility of applicants to sit for Level I examination when qualifying in whole or in part utilizing experiential credits and for all Level II examinations.

Responsibility – Certification Manager and/or Skills and Knowledge Committee Application Vetting Committee

Reference Commission Documents – No. 3 - Examination Admission Slip, No. 4 - Examination Experience Eligibility Evaluation Form, No. 22 –Skills and Knowledge Committee Application Vetting Subcommittee Operations Manual,

Procedures - The following procedures will be followed to determine eligibility of applicants to sit for either of the certification examinations.

Level I Examination – Qualifying by Educational Credits Only

1 The Certification Manager will review each application to insure the following:

A. All appropriate sections of the application are completed correctly and the application is signed.
B All examination fees (Appendix C) have been submitted.
C The educational program or institution meets the Commission’s definition of accredited (Appendix A).

2 If an applicant has satisfied all of the criteria to take the Level I certification examination, he or she is so notified by the Certification Manager by email or US mail. Whenever possible this notification should be included with the notification of receipt of application. Once an applicant has satisfied all of the criteria, he or she is placed in the qualificant category.

3 The Certification Manager will also notify the Examination Contractor of those eligible to take the examination. In turn, the Examination Contractor will notify each qualificant by email or US mail of the exact date and specific location of the examination, the name and contact information of the examination proctor and provide him or her with an Examination Admission Slip (Commission Document No. 3) to be given to the examination proctor to verify that he/she is qualified to take the examination. Candidates must have an Examination Admission Slip to be able to take the examination.

4 If applicants have not satisfied all of the criteria, they are so notified in writing and provided the following options:
a. Submittal of the missing information by February 25 for the spring
examination and October 10 for the fall examination, or
b. Reschedule the examination in accordance with the Commission Policy and Procedure for Rescheduling Examinations as much as one year in advance, or
c. Do not take the examination and be refunded the respective application fee minus an administration charge in the amount noted in the Fee Schedule.

In the case that an applicant chooses to submit the missing information by
the designated date and does not, his or her application will be held until the
next examination cycle.

5 Applicants can choose to file an appeal on the adverse decision in accordance with Commission Policy 1.7.

Level I Examination – Qualifying by Educational and/or Experiential Credits

1 The Certification Manager will review each application to insure the following:

A. All appropriate sections of the application are completed correctly and the application is signed.
B All examination fees (Appendix C) have been submitted.
C Official transcripts have been provided from each accredited educational institution for which educational credit is being requested.
D. The educational program(s) or institution(s) meets the Commission’s definition of accredited (Appendix A).
E Verify experiential information in terms of names of employers and years and type of experience with each.
F. A current resume has been submitted.

2 The balance of the process will be identical to that for the review of applications
to take Level II examination beginning with item two (2) below.

Level II Examination

1 The Certification Manager will review each application to insure the following:

A. All appropriate sections of the application are completed correctly and the application is signed.
B All examination fees (Appendix C) have been submitted.
C Official transcripts have been provided from each accredited educational institution for which educational credit is being requested.
D. The educational program(s) or institution(s) meets the Commission’s definition of accredited (Appendix A).
E. Verify experiential information in terms of names of employers and years and type of experience with each.
F. A current resume has been submitted.

2 In the event that the Certification Manager’s review is positive, the application along with a copy of the Commission’s Skills and Knowledge Committee Application Vetting Subcommittee Operations Manual (Commission Document 22) and the Examination Experience Eligibility Evaluation Form (Commission Document No. 4) will be transmitted to one (1) member of the Application Vetting Subcommittee for review of experiential qualifications. In the event of an adverse Certification Manager review, the applicant willbe so notified and provided one of the following options:

a. Submittal of the missing information by February 25 for the spring Level I and II examinations or September 25 for the fall Level I and II examinations, or
b. Reschedule the examination in accordance with the Commission Policy and Procedure for Rescheduling Examinations for as much as one year in advance, or
c Decide not to take the examination and be refunded the respective
application fee minus an administration charge in the amount noted in the
Fee Schedule.

In the case that an applicant chooses to submit the missing information by
the designated date and does not, his or her application will be held until the
next examination cycle.

To expedite the review of experiential qualifications, the Certification Manager will submit what information it has to a member of the Application Vetting Subcommittee andprovide the missing information to the Subcommittee member once received.

3 Utilizing the Skills and Knowledge Committee Application Vetting Subcommittee Operations Manual and the Examination Experience Eligibility Requirements Evaluation Form the member of the Application Vetting Subcommittee will review eachapplication, document his or her findings as to meeting the minimum total yearsof required experience on said Form and arrive at a decision of eligibility to takethe examination.

4 The member of the Application Vetting Subcommittee returns the completed abovementioned Form to the Certification Manager for compilation and final determination of eligibility to take the examination. To become eligible to take the examination, a positive evaluation must be received from the Application Vetting Subcommittee member. In the case where a negative evaluation is received from the Application Vetting Subcommittee member, the same above mentioned Form and application will be sent to a different member of the Application Vetting Subcommittee for his or her evaluation. If the second Application Vetting Subcommittee member provides a negative evaluation, the applicant will be ineligible to sit for the examination. If the recommendation from the second Application Vetting Subcommittee member is positive, the above mentioned Form and application is sent to the Commission Chair for his or her assessment. The Commission Chair will make the final determination of eligibility to sit for the examination and notify the Certification Manager of same.

5 The Certification Manager will inform the applicants by email or US mail as to
their eligibility to take the examination. Once becoming eligible to take the Level I or II examination the applicant will be placed in the qualificant category.

6 The Certification Manager will also notify the Examination Contractor of those eligible to take the examinations. In turn, the Examination Contractor will notify each qualificant by email or US mail informing them of the exact date and specific location of the examination, the name and contact information of the examination proctor and provide him or her with an Examination Admission Slip to be given to the examination proctor to verify that he or she is qualified to take the examination. Candidates must have an Examination Admission Slip to be able to take the examination.

7 If applicants have not satisfied all of the criteria, they are so notified in writing and provided the following options:

a. Reschedule the examination in accordance with the Commission Policy
and Procedure for Rescheduling Examinations for as much as one year in
advance, or
b. Decide not to take the examination and be refunded the respective application fee minus an administration charge in the amount noted in the Fee Schedule if requested in writing prior to the date of the examination for which the applicant registered.

8 Applicants can choose to file an appeal on the adverse decision in accordance with CommissionPolicy 1.7.

9. Copies of all documentsand related correspondence, generated in complying with this policy will be placed by the Certification Manager in the respective applicant’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures Number 1.4

Scoring of Writing Skills Portion of Level 1 (AC) Certification Examination

Policy – The Writing Skills portion of the Level I (AC) certification examination shall be scored by a body of the Examination Committee Writing Skills Scoring Subcommittee.

Constructor Certification Commission Examination Committee Writing Skills Scoring Subcommittee Operations Manual (Commission Document No. 21)

Responsibility – Examination Committee Writing Skills Grading Subcommittee

Reference Commission Documents – No 21 – Examination Committee Writing Skills Scoring Subcommittee Operations Manual; No. 32 – Non-Disclosure Statement for the Scoring of Level I (AC) Certification Examination Writing Skills Questions; No. 33 – Instructions to Score Level I (AC) Writing Skills Examination Questions; No. 34 – Writing Skills Scoring Submission Form

Procedures – The following procedures will be followed in grading the writing skills portion of the Level I (AC) certification examination.

1. The Writing Skills Grading Subcommittee shall meet within two weeks after
the administration of the Level I (AC) Examination.

2. Subcommittee members (also designated as examiners) will be provided Instructions to Score the Level I (AC) Writing Skills Examination Questions (Commission Document No. 33) describing how to review and score each
business letter and Writing Skills Scoring Submission Form (Commission Document No. 34) on which to document the scores.

3. Within the allocated time, the examiners score the assigned questions, document
their scores on the above noted form and sign the Non-Disclosure Statement for
the Scoring of Level I (AC) Certification Examination Writing Skills Questions (Commission Document No. 32)

4. The completed and signed scoring forms are compiled by the Chair of the Subcommittee and sent to the Examination Contractor. In the absence of the Chair of the Subcommittee, the Vice Chair or other person designated by the Commission shall complete the duties of the Chair of the Subcommittee.

5. After all Writing Skills Scoring Submission Forms have been transmitted, the
Chair of the Subcommittee will pack the business letters and ship them to the
Examination Contractor along with any unused supplementary materials.

6. It is the responsibility of the Examination Contractor to enter the scores in their computer database for the respective examination.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 1.5

Rescheduling Certification Examinations

Policy – Qualificants may reschedule to take either of the certification examinations a maximum of two times within a two year period before having to reapply in accordance with the Commission’s Policy and Procedures.

Responsibility – Certification Manager

Reference Commission Documents - None

Procedure – The following procedures will be followed in rescheduling to take the Level 1 and Level 2 certification examinations.

1. Qualificants not able to take the respective examination on the date or location for which registered must contact the Certification Managerby email or US mail at least 30 days prior to the date of the examination requesting to reschedule their examination.

2 Qualificants may reschedule examinations a maximum of two times before forfeiting all fees and having to re-apply and pay the full application fee in accordance with Commission Policy 1.1.

3 A refund of the application fee less administrative costs listed in the Commission
Fee Schedule (Appendix C) will be issued if requested by email or US mail 30 days before the applicationdeadline (except for medical or other emergencies).

4 Except for medical or other emergencies, a rescheduling fee in the amount noted in the Fee Schedule will be charged to the applicant in the event he/she does not request to reschedule to take the respective certification examination 30 days prior to the date of the examination.

5 Once notified the Certification Manager will make the necessary arrangements for the applicant to take the respective examination and so communicate same to him/her with the same type of information as covered in Commission Policy 1.1. In addition, the Certification Manager will notify the appropriate person at the Examination Contractor.

8. Copies of all documents and related correspondence, generated in complying with this policy will be placed by the Certification Manager in the respective applicant’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 1.6

Informing Examinees of Their Performance on the Examination

Policy – Qualificants will be notified by the Certification Manager within 60 days of the examination whether they have passed or failed the respective certification examination.

Responsibility – Certification Manager

Reference Commission Documents – No. 5 - Certification Certificate, No. 6 – Certification Wallet Card, No. 7 - Continuing Professional Development Requirements, No. 8 – Commission Code of Conduct, No. 24 – Certificant Agreement,

Procedure – The following procedures are to be followed in notifying qualificants on their performance on the certification examination.

1 The total score as well as the scores on the major parts of the examination will be provided to the National Office for all those taking the examination within three (3) weeks of the administration of the examinations by the Examination Contractor. The overall passing score for each examinations is determined by the Commission Examination Committee with the assistance of the Examination Contractor.

2 The Certification Manager will develop a letter to each qualificant informing them of whether or not they passed the examination as well as providing a report on their performance on the various major parts of the respective exam. Once a qualificant passes the respective examination he or she is classified as a candidate.

3 Candidates for the AC certification who at the time that scores are mailed have already met all qualifications for the AC certification and all candidates for the CPC certification will, at the same time, be sent a Certificant Agreement (Commission Document No. 24) and informed that once they sign and return it they will be immediately assigned a certification number, upgraded to certificant status and will be sent the below noted materials. AC candidates will also be notified that they can only retain their certification for up to ten (10) years of becoming certified and provided information on how to achieve CPC certification.

Certification Certificate (Commission Document No. 5)
Certification Wallet Card (Commission Document No. 6)
Continuing Professional Development Requirements (Commission Document
No. 7)
Commission Code of Conduct (Commission Document No. 8)

Candidates will also be informed in the same communication that they have 60 days to return the signed Certificant Agreement and in the event they do
not they will have to reapply to sit for the respective examination. In cases of extenuating circumstances, candidates can submit a written request to the Commission Certification Manager within thirty days of receiving notification of their performance on the respective examination for an extension. Within five (5) business days of receiving the request, the Commission will consider the request and send their decision to the individual making the request. The decision is final and cannot be appealed.

4 Candidates for the AC certification who have not yet met all qualifications for the AC certification will be sent a Certificant Agreement and informed that once they sign and return it with a copy of an official university transcript indicating they have graduated from their respective program that they will be immediately assigned a certification number, upgraded to certificant status and will be sent the following materials:

Certification Certificate (Commission Document No. 5)
Certification Wallet Card (Commission Document No. 6)
Continuing Professional Development Requirements (Commission Document
No. 7)
Commission Code of Conduct (Commission Document No. 8)

The candidate will also be informed that the signed Certification Agreement and official university transcript must be received by the National Office within one year following the date of the examination they took and if not received that they will be removed from candidate status and will have to reapply to take to the examination in accordance with Commission Policy 1.1.AC candidates will also be notified that they can only retain their certification for up to ten (10) years of becoming certified and provided information on how to achieve CPC certification.

In cases of extenuating circumstances, AC candidates can submit a written request to the Commission Certification Manager within thirty days of receiving notification of their performance on the respective examination for an extension. Within five (5) business days of receiving the request, the Commission will consider the request and send their decision to the individual making the request. The decision is final and cannot be appealed.

5. If the applicant did not pass the examination, he/she is informed that they can appeal the outcome in accordance with Commission Policy 1.7 or apply to retake the respective examination.

6 If the qualificant did not show up at the examination site based on information (report) received from the respective test site, he/she will receive the opportunity to re-apply to take examination.

7 If the qualifcant desires to re-apply for the examination in accordance with Commission Policy 1.1 prior to the next examination he/she will only need to pay
a reexamination fee noted in the Fee Schedule and update all contact information in the original application form. Otherwise the qualificant must re-apply to take the respective examination in accordance with CommissionPolicy 1.1and pay the full fee.

8. Copies of all documents and related correspondence, generated in complying with this policy will be placed by the Certification Manager in the respective applicant’s/qualificant’ssecured Commission file.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 1.7

Appeals

Policy – The Commission will consider all appeals of its adverse decisions.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 20 – Appeals Request Form; No. 52 – Meeting Minutes Template

Procedure – The following procedures are to be followed in conducting appeals of Commission adverse decisions.

1. The individual must submit the appeal in writing to the Certification Manager within
30 days of the date on the written notification of the adverse decision. Appeals must
be accompanied by an Appeal Request Form (Commission Document No. 20), along
with written supporting documentation clearly stating the specific basis upon which
the individual feels there has been an error in adverse decision of the Commission. In
addition, a filing fee in the amount noted in the Fee Schedule (Appendix C) must be
included with the appeal.

2. There will be no oral appeals and the appellant has the right to retain his or her own
legal counsel in preparation of the written appeal.

3. Once all of the required documentation and fee has been received by the Certification
Manager and is complete, the appeal is forwarded to the Commission Chair.

4. The Commission Chair will review the appeal and if it can be processed under his or
her guidance, will make a recommendation for approval or denial to the Commission
within ten (10) business days of the receipt of the appeal from the Certification
Manager. The procedure continues with item nine (9) below.

5. If the Commission Chair does not feel he or she can process the appeal or does not
want to, an Appeals Panel will be convened by the Chair consisting of five (5)
Commission members and they will be forwarded all materials from the appellant to
the Panel within five (5) business days of receipt. The Chair of the Commission will
designate the person who will chair the Panel.

6. The Appeals Panel shall meet in person, by telephone conference, or a combination
thereof to consider the appeal. The appellant’s failure to cooperate with the Appeals
Panel shall result in a dismissal of the appeal and a waiver of any right of the

appellant to submit another appeal on the same issue. Minutes of all meetings will be
taken by either the Panel Chair or his or her designee utilizing the Commission
Meeting Minute Template (Document Number 52).

7. The Appeals Panel will have a maximum of 10 (10) business days to reach a decision.
A majority vote, with all at least four (4) members of the Panel voting, is required for
a final decision.

8. The decision of the Appeals Panel shall be confirmed in writing and signed by those
members participating in the deliberations noting their agreement or dissent.
Signature of the decision may be accomplished in person or electronically. The
decision of the Appeals Panel will be forwarded as a recommendation to the
Commission Chair who in turn submits it to the Commission.

9. The Commission has a maximum of five (5) business days to review the
recommendation. At any time during the period of review, any Commission member
may request that the final decision bedeferred to the next formal meeting of the
Commission. If no Commission member responds to the request that the decision be
deferred during the period of review, then the decision is considered final and the
appellant will be notified in writingby registered mail, return receipt requested or
email with a return receipt request by the Commission Chair within five (5)
business days of the Commission’s decision. The decision of the Commission is
final with no further rights of appeal.

10. If one or more Commission members requests additional time during the period of
review, the Commission members will consider the recommendation of the Appeals
Panel at the next scheduled formal meeting of the Commission. The Commission can
request additional informationfrom the appellant and/or Appeals Panel. The
Commission shall declare in writing, its investigation into the appeal “Closed” when
it determines that it has received all information necessary for it to render a final
decision. The Commission decision shall be rendered by all Commission members
who were not members of the Appeals Panel.The appellant will then be notified in
writing by registered mail, return receipt requested or email with a return receipt
request by the Commission Chair within five (5) business days of the Commission’s
decision. The decision of the Commission is final.

11. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective appellant’s
secured Commissionfile.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 2.1

Writing Examination Questions

Policy – Questions for Level I and Level II constructor certification examinations will be written in accordance with the Commission’s Multiple-Choice Item Writing Guidelines (Commission Document No. 9) and the Problem-Based Scenarios Item Writers Guide (Commission Document No. 13)

Responsibility – Eamination Committee

Reference Commission Documents – No. 9 – Multiple-Choice Item Writing Guidelines,No. 10 – Examination Committee Item Review Subcommittee Operations Manual, No. 13 – Problem-Based Scenarios Item Writers Guide, No. 14 – Examination Item Writing and/or Reviewing Non-Disclosure Statement, No. 15 - Examination Committee Operations Manual, No. 16 - Examination Committee Item Writing Subcommittee Operations Manual, No. 18 – Examination Item Writing Form, No. 35 - Non-Disclosure Statement for the Writing and Submittal of Certification Examination Questions, No. 52 – Meeting Minutes Template.

Procedure – Questions for the Level I and Level II constructor certification examinations will be written, reviewed and adopted in accordance with the following procedures.

1 The Examination Committee with the assistance of the Certification Manager will provide various opportunities for writing new questions for both certification examinations on a regular basis. These include, but not necessarily limited to the following:

• Conducting examination question writing sessions apart from and in conjunction with meetings of construction associations by representatives of the Examination Committee and the Examination Committee Item Writing Subcommittee.
• Placing the Multiple-Choice Item Writing Guidelines and the Examination Item Writing Form (Commission Document No. 18) on the Commission’s web site.
• Making both electronic and hard copies of the Multiple-Choice Item Writing Guidelines and the Item Writing Form available upon request.
• Communicating with construction educators and practicing professionals on a regular basis requesting examination questions from them using the above mentioned guidelines.

2 All examination questions are sent to the Examination Committee Item Review Subcommittee for review and action in accordance with the Examination Committee Item Review Subcommittee (Commission Document No. 10). The review insures the questions are in the correct testing format and, if not, rewritten to be. In addition, the questions are aligned with the appropriate section of the examination in accordance with the current relevant test specifications. All members of the Examination Committee, Examination Item Writing Subcommittee and Examination Committee Item Review Subcommittee that participate in writing and/or reviewing examination questions must sign an Examination Item Writing and/or Reviewing Non-Disclosure Statement (Commission Document No. 14). In addition, individuals not on the above stated bodies, who submit questions must signanExamination Item Writing and Submittal of Certification Examination Questions Disclosure Statement (Commission Document No. 35)

3 If the questions are not useable in their present form they are reviewed and rewritten so as to be useable of if they are found to be outdated, irrelevant or otherwise unusable they are discarded. If useable in their original or
revised format they are placed in the relevant certification database for future use
by the major section of the respective examination to which they pertain.

4 Refer to the Commission’s Examination Committee Operations Manual (Commission Document No. 15), the Examination Committee Item Review Subcommittee Operations Manual (Commission Document No. 10) and the Examination Committee Item Writing Subcommittee Operations Manual (Commission Document 16) for more details.

5. Minutes of all meetings are required utilizing the Commission Meeting Minutes
Template (Document Number 52).

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 2.2

Developing Level I and II Certification Examinations

Policy – Level I and Level II certification examinations are developed for each test session comprised of a sufficient number of questions to assure that the examinations are consistent with current qualitative and quantitative criteria for educational and psychological testing as recommended by the Examination Contractor. Refer to Qualitative and Quantitative Evidence Collected for Validation for the Constructor Certification Process (Commission Document No. 17).

Responsibility – Examination Committee and Examination Contractor

Reference Commission Documents – No. 14 - Examination Item Writing and/or Reviewing Non-Disclosure Statement, No. 15 - Examination Committee Operations Manual, No. 17 - Qualitative and Quantitative Evidence Collected for Validation of the Constructor Certification Process, No. 10 - Examination Committee Item Review Subcommittee Operations Manual and No. 16 - Examination Committee Item Writing Committee Operations Manual.

Procedure – New certification examinations for Level I and Level II are developed in accordance with the following procedures.

1 Members of the Examination Committee meet with designated Examination
Contractor staff to develop new certification examinations for each testing session. This meeting takes place at least 14 weeks prior to the respective
examination session.

2 The Examination Contractor maintains a database of questions for both
certifications examinations from which questions are selected for new
examinations. The database is organized by the major certification examination sections.

3 The actual selection process is conducted in accordance with the Council on
Licensure, Enforcement, and Regulation (Development, Administration, Scoring and Reporting of Credentialing Examinations: Recommendations for Board Members, March. 1993)

4 During the selection process all questions are reviewed for clarity and
applicability to the respective section of the respective examination. In addition,
it is insured that a sufficient number of questions to assure that the examinations are consistent with current qualitative and quantitative criteria for educational and psychological testing.

5 Once all of the questions for each examination are selected, the examinations are finalized and printed in the required quantity by the Examination
Contractor. All members of the Examination Committee that participate in
writing examination questions must sign an Examination Item Writing and/or Reviewing Non-Disclosure Statement (Commission Document No. 14).

6 Refer to the Commission’s Examination Committee Operations Manual (Commission Document No. 15), Examination Committee Item Review Subcommittee Operations Manual (Commission Document No. 10) and the Examination Committee Item Writing Committee Operations Manual
(Commission Document 16) for more details.

7. Minutes of all meetings are required utilizing the Commission Meeting Minutes
Template (Document Number 52).

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 3.1

Identification, Selection and Maintenance of Certification Examination Sites

Policy – The administration of certification examinations will occur at Commission approved examination sites.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 26 – Examination Site Application Form, No. 31 – Certification Examination Administrator and/or Proctor Statement

Procedure – The following procedures will be followed for the identification, selection and maintenance of certification examination sites.

1. The National Office shall maintain a current list of all approved certification examination sites (Appendix D).

2. New sites can be identified by any interested individual. To become qualified as a certification examination site an Examination Site Application Form (Commission Document No. 26) answering to the following criteria must be signed and submitted to the Commission at least 60 days prior to administering an examination.

A. An examination administrator and one or more proctors will be available to conduct all of the responsibilities associated with the administration of the certification examinations in accordance with Commission Policies 3.2 and 3.3. The examination administrator may also serve as one of the proctors.The individual(s) serving as the administrator and/or proctor(s) shall be individuals who haveeducational and/or experiential qualifications in the proctoring of examinations and who are approved by the Commission. These are to be qualified individuals who do not have regular contact with the qualificants which include educators/trainers, administrators of academic units in which qualificants are enrolled, co- workers, and others not approved by the Commission. Furthermore, the Commission will obtain a signed Certification Examination Administrator and/or Proctor Statement (Commission Document No. 31) from all
administrators and/or proctors to this effect for each testing, file these
and on an annualbasis review them for continuing adherence to the
policy. The Commission will also compile and maintain a complete
list of the names of all administrators and proctors at all test sites
for every exam administration.

B. Commitment that there will be one proctor for every 30 applicants taking the examination.
C. Guarantee that there will be at least two applicants taking the examination the first time the new site will administrator the examination(s).
D. In the case of educational institutions serving as approved examination sites, agreement that even if there are no students from the respective institution taking the test that it still will be administered if there are qualificants to sit for it
E. Acknowledgment the there is no remuneration from the Commission for services rendered.
F. Agree to inform the Commission within 45 days of the scheduled examination of the inability to host the examination in any given test period.
3. The application letter requesting to become an examination site should be presented to the Commission for approval. If approved, the administrator at the examination site will be notified and the new site will be added to the above mentioned list. If not approved, the person submitting the request to become a site will be so notified as to the reason(s) and provided the opportunity to take corrective actions. New certification examination sites must be approved at least 45 days before the next examination date.
4. Once approved the site will retain its status on a year-to-year basis unless said approval is removed from the Commission. In addition, the Commission will provide a list of individuals who have applied to take the examination at the designated site administrator no later than one week prior to the examination administration.
5. On at least an annual basis, the Certification Manager, with input from the Examination Contractor Staff, will prepare a report to the Commission on the performance of the administrator and/or proctors at the various sites relative to fulfilling their responsibilities in a timely and quality manner. The report also should include the productivities of each site in terms of number of examinations administered by certification level for each examination site and any recommendations such as the need for more sites in specific areas of the United States.
6. In the event that negative feedback is received concerning the performance of any examination site it shall be submitted to the Commission for review. Once the all the needed information is received, the Commission will arrive at a decision following its Operating Policies. The decision could be to remove the site from the list of approved ones, to continue recognizing the site as approved with the condition of making needed improvements in a noted time frame or continue to recognize the site as approved without needed conditions of improvement. For any adverse decisions, the Commission Chair will communicate their action to the respective examination site within 10 days following its decision. The Commission Chair will also communicate on at least an annual basis with those sites receiving positive performance evaluations.
7. The security and integrity of the certification examination booklets and information is of the highest concern to the Commission. Failure to properly safeguard the confidentiality of the examination materials and process will be grounds for the removal of the site as an approved one.
8. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective
examination sites’ secured Commission file.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 3.2

Examination Site Activities

Policy – Designated individuals at approved examination sites will be assisted in all examination-related activities so they are carried out in an effective and efficient manner.

Responsibility – Certification Manager and Examination Contractor Staff

Reference Commission Documents – No. 11 –Commission Test Administration Policies and Procedures

Procedure – The following procedures will be followed in assisting approved certification examination sites in preparing for and administering the examinations.

1. The Certification Manager will maintain a list of approved certification
examination sites. Refer to Commission Policy 3.1 for the procedures on the selection and approval of certification examination sites and the Commission’s List of Approved Certification Examination Sites (Appendix D).

2. Within 8 weeks of the administration of the certification examination, the
Examination Contractor Staff will communicate with each examination site
administrator informing them of the upcoming examination and requesting that they verify the exact location where the examination will be held, the name or names of the proctors and specific contact information. In addition, a deadline will be provided by which the requested information is to be submitted to the
Examination Contractor Staff. The deadline is usually six weeks prior to the date
of the administration of the certification examination (s). In the eventthe
requested information is not received in a timely manner, the Examination
Contractor Staff will follow up with the respective examination site
administrator(s).

3. Approximately ten (10) business days prior to the administration of the examination(s), the certification examinations and other documents will be sent to the various examination sites by the Examination Contractor Staff. A separate notice will also be sent to the examination site administrators informing them of the shipment and requesting that upon receipt they conduct an inventory of the materials to be sure they are complete in quantity and in good condition. In addition, the examination site administrators will be asked to notify the Examination Contractor Staff of the receipt of the materials, that they completed the inventory and if any items are missing or in bad condition. This notification is asked for within five (5) business days prior to the date of the examination(s).

4. Included with the materials sent to each examination site will be a copy of the Commission’s Test Administration Policies and Procedures (Commission Document No. 11) for the site administrator and proctor(s) to use for all activities associated with preparing for, administering and following up after the examination. These individuals are asked to read the material prior to the day of
the administration of the examination(s) and refer any questions to the Examination Contractor Staff.

5. All examination site administrators and proctors are also provided the name of a
designated Examination ContractorStaff person and a 800 telephone number they
can call in case they have any questions or encounter any problems on
examination day.

6. Following the administration of the examination(s), a member of the Examination
Contractor will contact the examination site administrators to remind them to return the materials as per the instructions provided to them. In the event the Examination Contractor does not receive the completed examinations and other materials in atimely manner the Examination Contractor Staff will follow up with the respective examination site administrators to determine the reason(s) and work to rectify the situation. This information is also provided to the Certification Manager who may need to assist the Examination Contractor staff. In addition, this information serves as feedback when assessing the performance of examination site personnel as required by Commission Policy 3.1.

7. Copies of all documents and related correspondence, generated in complying with
this policy will be attained in secured files by the Examination Contractor and/or
the Certification Manager whichever is appropriate..

Last revised April 19, 2012.

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 3.3

Administration of Certification Examinations

Policy – All activities associated with the administration of certification examinations by test site administrators and proctors will be in accordance with those contained in the Commission Test Administration Policies and Procedures.

Responsibility – Examination Site Administrators and Proctors

Reference Commission Documents – No. 11 - Commission Test Administration Policies and Procedures

Procedures - Refer to the Commission Test Administration Policies and Procedures (Commission Document 11).

Last revised October 13, 2011

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 4.1

Assigning Certification Numbers

Policy – Every certificant will be assigned a unique certification number consecutively following the last assigned number.

Responsibility – Certification Manager

Reference Commission Documents - None

Procedures – The following procedures will be followed in assigning certificants their own unique certification number.

1 Upon completion of the certification process at any level, the certificant shall be
assigned a unique certificate number that will remain with him/her throughout the
duration of the validity of their certification. The number assigned shall be the
lowest number available that has never be assigned to any other certificate holder
of either certification level at any point in time.

A The certification numbers shall be purely unique identifiers and shall
contain no information – explicit, encrypted or otherwise – about the
applicant, their demographic, testing, scoring, personal or other such
information.

B If an existing AC earns the CPC designation, he/she shall retain the same
certificate number that was assigned as an AC.

2 Upon the death or resignation of the certificant, revocation of a certificant’s
certification for any reason described in the Commission Policy 4.3 or any other action that nullifies the certificant’s credential, the certificate number shall be voided. A voided number will never again be used or assigned by the Commission, except in the case of a successful appeal of the revocationor reinstatement.

3 Upon successful reapplication and prequalification of a candidate whose
certification was previously revoked, the certificant shall be assigned a new
number as described in item one (1) above, and shall never again have access to
their original certification number, except in the case of a successful appeal of the
original revocation or reinstatement.

4 In the event that a certificant whose certification was revoked, who has
successfully reapplied and re-qualified for certification, said certificant will be assigned a new certification number. The number selected will be permanently retained for the duration of the certification and the number not retained shall be permanently discarded.

5 A candidate who formally resigns their certification in writing also permanently
forfeits their existing number unless reinstated. Upon successful reapplication and prequalification of a candidate whose certification was previously resigned, the certificant shall be assigned a new number as described in item one (1) above, and shall never again have access to their original certification number.

6. The Certification Manager shall maintain complete records of actions taken relevant to this policy.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 4.2

Maintenance of Certification Process

Policy – To retain one’s certification, he or she must complete and document, in accordance with the Commission’s Continuing Education Development Requirements (Commission Document No. 7) either 32 credits of Continuing Professional Development (CPD) credits for the CPC certification or for the AC certification submit a formal report
within two (2) years from January 1st of the year following the year of becoming certified or recertified, submit an updated Personal Data Sheet and pay (or be exempt from paying) all designated certification maintenance fees.

For the CPC certification there are two ways of acquiring credit:

Education: All educational courses that pertain to the management of the construction process, from all reputable providers, can earn educational CPD credit. Educational credits are always earned at the rate of one credit for every one hour of educational content. There is no limit to the number of educational hours you may submit in any two-year period. You may complete the entire requirement solely through educational credits.
In the event the Constructor Certification Commission has included new competencies as the result of revalidating its Body of Knowledge on which the certification examination questions are based since the certificant was last certified, he or she will be required, as part of meeting their minimum number of CPD Education credits to attain ones in the designated new competencies. The certificant will be notified of this requirement two years prior to needing to satisfy the two-year CPD Commission requirement. A more detailed description of the requirements for educational credit is contained in Commission Document No. 7.

Membership and Service: Certificants can earn CPD credit for attending meetings and conferences of construction industry associations (e.g. AGC, CIOB, ASA, etc.), as well from performing community service for charitable organizations. These credits are typically worth one CPD credit per hour of attendance / service in the respective organization, though it is possible to earn additional credits by holding leadership positions. No more than 12 of the total 32 credit requirement can be claimed for Membership and Service activities. The remaining 20 credits must come from education. A more detailed description of the requirements for Membership and Service credit is contained in Commission Document No. 7.

For the AC certification, a report must be submitted in the format designated in Commission Document 7. AC certificants can retain their respective certification designation for up to ten (10) years.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 5 – Certification Certificate, No. 6 – Certification Wallet Card, No. 7 – Continuing Professional Development Requirements, No. 12 - Personal Data Sheet

Procedures – The following procedures are followed for the maintenance of the certification process including recertification.

1. Upon becoming certified, certificant’s are notified of the Commission’s requirements to retain their certification and provided with a copy of the Commission’s Continuing Professional Development (CPD) Requirements
(Commission Document No. 7) which provides details on the format and
requirements for recording and maintaining the documentation needed to maintain
their respective certification designation.

Payment of Certification Fee and Submittal of Personal Data Sheet

2. To retain one’s certification a maintenance fee must be paid by the designated
date or the certificant must be a member in good standing of AIC during their entire certification term. The amount of the fee can be found in the Commission’s Fee Schedule Appendix C) . In addition the Personal Data Sheet (Commission Document No. 12) and appropriate verification of completion of CPD requirements must also be completed and returned to the National Office by the designated date.

3. All certificants will be sent an invoice for their certification maintenance fee (or
exemption thereof) and a copy of the Personal Data Sheet by the National Office
in January of each year. Certificants will be notified that if they do not complete
the Personal Data Sheet and pay the designated fee (if not exempt from doing so)
within 60 days from the date of the invoice that a late fee will be charged as per
the Commission Fee Schedule.

4. If the certificant does not comply with the conditions in item 3 above by the designated date, the Certification Manager will send by email or US mail an
initial notice of failure to comply advising that the initial fee plus a late fee be
paid within thirty (30) days.

5. If the delinquent fees are not paid and/or missing required documentation not submitted within the thirty (30) days, a second notice will be sent requesting payment of past due fees and/or the completed Personal Data Sheet along with
informing the certificant that if not received within thirty (30) days, he or she will
be placed in Inactive status and as a result will not be able to:

A Use the AC or CPC designation in connection with their name.
B Advertise that they have the respective designation.
C Use the designation in conjunction with any consultancy or other work.
D Display the respective certification certificate.

6. In the event a certificant is not able to comply within the designated time frame
due to extenuating circumstances, he or she can submit a formal written request
for an extension that must be received by the end of the second thirty (30) day
period. Written requests for extension of time must be submitted to and approved
by the Commission and their decision communicated in writing to the respective
certificant within five days by the Certification Manager.

7. If the requested fees are not paid and/or the completed Personal Data Sheet
document not returned after the second thirty (30) day period, the certificant will
be notified in writing that he or she has been placed in Inactive status and has until the end of the remainder of the current year to reimburse the balance due at the time of submittal of past fees including any accumulated annual late charges
and/or the completion of the Personal Data Sheet. In the same notification, the
Inactive certificant will be notified that if he or she does not fulfill all of the
requirements by the end of the calendar year that their certification will be
revoked in which case he or she will not be permitted to perform specific
activities as noted in Commission Policy 4.3.

8. Within 60 days of the end of the calendar year, all inactive certificants will
receive a letter indicating that if all certification maintenance fees and late charges
are not paid and/or missing Personal Data Sheet not completed and returned to the
National Office by the end of the calendar year that their certification will be
revoked and if continual certification is desired he or she would have to re-apply and take the required examination.

9. If the certificant does not fulfill all of the requirements by the end of the calendar
year, the individual’s designation is revoked and the individual will be so notified
that his or her certification has been revoked, their name removed from the Commission’s list of certificants and they can no longer use the respective
designation as per Commission Policy 4.3 and will be required to return their Certification Certificate and wallet card to the National Office. Furthermore, the individual will also be informed that if they desire to become recertified in the future they must make formal application and take the respective certification examinations in accordance with current relevant Commission Policies and Procedures.

10. In the event that the certificant does not comply with the Commission request to
cease the use of the AC or CPC designation and/or not return their Certification
Certificate and wallet cad, the Certification Manager will so notify the
Commission who will in turn will take appropriate action in accordance with Policy 4.3.

Selection of Certificants for Submittal of Affidavit or Audit Documentation

11. All CPC certificants will be required to submit an Affidavit or Audit documentation every two years. All AC certificants will be required to submit an AC CPD Report every two years. The certification term begins on January 1st of the year following the year certification or re-certification was awarded.

12. For CPC certificants, during the last quarter of the last year of the certification term, the Skills and Knowledge Committee CPD Audit Subcommittee with the help of the Certification Manager will randomly select 10% of those CPC certificants whose certification is to expire for a formal Audit. These individuals will be sent formal notification of the requirement to participate in a formal audit along with needed instructions and deadlines.

13. Those CPC certificants not selected for a formal audit will be requested to complete an Affidavit and submit it in accordance with provided instructions and deadlines. AC certificants will be requested to complete an AC CPD Report in accordance with provided instructions and deadlines.

Submission of Required CPD Documentation

14. Notification requesting the completion of the required Commission CPD documents will be sent by the National Office in January of each year to all
certificants whose certification terms have ended.

15. If the certificant fails to submit the designated required CPD documents within 60 days, a notice will be sent to him or her providing them an additional 30 days to do so along with informing him or her that if not received within the above mentioned thirty (30) days, that he or she will be placed in Inactive status and as a result will not be able to:

A Use the AC or CPC designation in connection with their name.
B Advertise that they have the respective designation.
C Use the designation in conjunction with any consultancy or other work.
D Display the respective certification certificate.\

16. In the event a certificant is not able to comply within the designated time frame
due to extenuating circumstances, he or she can submit a formal written request
for an extension. Written requests for extension of time must be submitted to and approved by the Commission and their decision communicated in writing to the respective certificant within five days by the Certification Manager.

17. If the completed CPD documents are not returned after the second thirty (30) day
period, the certificant will be notified in writing that he or she has been placed in
Inactive status and has until the end of the remainder of the current year to
complete and submit the required CPD documents. In the same notification, the
Inactive certificant will be notified that if he or she does not fulfill all of the
requirements by the end of the calendar year that their certification will be
revoked in which case he or she will not be permitted to perform specific
activities as noted in Commission Policy 4.3 on the use of the AC and CPC designation.

18. Within 60 days of the end of the calendar year, all inactive certificants will
receive a letter indicating that if the required CPD documentation is not received
by the National Office by the end of the calendar year that their certification will
be revoked and if continual certification is desired he or she would have to re- apply and take the required examination.

19. If the completed CPD documentation is not submitted to the National Office
within the remaining calendar year, the individual’s designation is revoked and
the individual will be notified that the his or her certification has been revoked
and they can no longer use the respective designation as per Commission
Policy 4.3 on the use of the AC and CPC designations and will be required to return their Certification Certificate and wallet card to the National Office. Furthermore, the individual will also be informed that if they desire to become recertified in the future they must make formal application and take the respective certification examinations in accordance with current relevant Commission Policies and Procedures.

20. In the event that the certificant does not comply with the Commission request to
cease the use of the AC or CPC designation and/or not return their Certification
Certificate and wallet cad, the Certification Manager will so notify the
Commission who in turn will take appropriate action in accordance to Commission Policy 4.3.

21. On an annual basis the Certification Manager will compile a list of those
completing their CPD requirements and send to the CPD Audit Subcommittee.

Notification of Pending Expiration of AC Certification

22. With the notification requesting the completion of the required Commission CPD documents that will be sent by the National Office in January of each year to all AC certificants whose certification terms have ended, the Certification Manager will also remind the certificants of the Commission Policy that they can retain their current certification designation for up to ten (10) years and that only so many years remain for the respective certificant. In the same communication, the Certification Manager will provide information on how the AC certificant can apply for and obtain the CPC certification.

23. One year prior to the end of the ten (10) year AC certification period, the Certification Manager will communicate with the respective AC certificants informing them that their certification will lapse in one year along with providing them information on how to gain CPC certification. The same communication will be sent to the respective remaining AC certificants within six (6) months of the lapse of their certification.

24. At the end of the ten (10) year period, the Certification Manager will send a written communication to those AC certificants whose certification has lapsed so notifying them of the fact and informing them on how they can gain CPC certification in the future.

25. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective certificant’s secured Commission file.

Last Revised April 19, 2012

American Institute of Constructors
Constructor Certification Policy and Procedures Number 4.3

Surveillance and the Use of the AC and CPC Credential

Policy – The AC and CPC designations may be used in a professional manner on the certificant’s business cards, stationery, literature, advertisements, windows, or in any other comparable manner. The AC and CPC designations may not be used in any manner that, in the sole discretion of the Commission, discredits the Commission or tarnishes its reputation and goodwill; is false or misleading; violated the rights of others; violates any law, regulation or other public policy; or mischaracterizes the relationship between the Commission and the certificant, including but not limited to, any use of the credential that might be reasonably construed as an endorsement, approval, or sponsorship by the Commission of the certificant, the certificant’s business or organization, or the certificant’s products or services, or that might be reasonably construed as support or encouragement to purchase or utilize the certifcant’s products or services. The Commission AC and CPC designations shall remain at all times the sole and exclusive intellectual property of the Commission and the Commission on an annual basis will conduct a formal surveillance to insure certificants are adhering to this policy.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 5 – Certification Certificate, No. 6 – Certification Wallet Card, No. 7 – Continuing Professional Development Requirements

Procedures – The following are the procedures for the use and the Commission surveillance of use of the AC and CPC designations.

1. Those passing the Level I or Level II certification examinations and providing
any required documentation such as acceptable proof of completing educational
requirements will be awarded the AC or CPC designation. They will be assigned
a unique number in accordance with Commission Policy 4.1and be sent a
certificate (Commission Document 5), wallet card (Commission Document No. 6) and Continuing Professional Development Requirements (Commission Document No. 7). In addition, all certificants will receive a copy of this policy.

2. On an annual basis, the Commission shall select a random sample of 10% of
the certificants at both the AC and CPC levels and request samples of the use of the respective certification designation from which it may determine compliance with its policy. Furthermore, the Commission’s Certification Manager, for the same 10% sample, will conduct a computer search of the names to also insure they are in compliance.

3. Without further notice, the Commission reserves the right to prohibit use of the AC and CPC designations if it determines that a certificant’s designation usage, whether willful or negligent, is not in strict accordance with its policy.

4. The Commission reserves the right to revoke the AC or CPC credential under the
following conditions:

• Failure to fulfill recertification requirements
• Commission of a felony
• Fraud or misrepresentation in initial certification or recertification application
• Violation of certification examination policies
• Non payment of required fees
• Breach of the Commission’s Code of Ethics

5. Any individual whose credential has been revoked, except for a felony conviction, fraud or misrepresentation to the Commission, may re-apply for the credential
after six (6) months of revocation provided that he/she submits a new application
form, meets current eligibility requirements, takes the respective examination,
pays all applicable fees, and lists and describes all remedial steps he/she has taken
since such revocation that would tend to reflect rehabilitation.

6. Those convicted of a felony or committed fraud or misrepresentation to the
Commission or a breach of the Commission’s Code of Ethics may apply to the Commission for reinstatement. The Commission at its sole discretion will determine what information will be required from the individual for reinstatement and the time frame in which it must be furnished to the Commission. Upon due consideration by the Commission of all the facts in the case, the Commission will either grant reinstatement or deny same. The Commission may require retesting and/or additional fees from the applicant prior to reinstatement. The Commission’s decision in the matter is final.

7. In the event the Commission learns or is informed that an individual (certified or
not) is using the AC and/or CPC designation inappropriately (not in accordance
with the current polices stated herein) needed action as described in Policy 5.7 – Ethical Conduct of Certificants will be taken by the Commission to substantiate the occurrence. In the event that such investigation proved to support the inappropriate use of the designation(s), the Commission will send a “Cease and Desist” letter to said person.A draft of such a letter for the CPC designation is contained at the end of this Policy.

8. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective certificant’s secured Commission file.

Draft of Cease and Desist Letter

Dear [name]:

It has come to our attention that you have made an unauthorized use of the AIC. Constructor Certification Commission’s “Certified Professional Constructor” (CPC) mark.As you are not currently a Certified Professional Constructor, [having never fulfilled the necessary experience and testing requirements | your designation having expired without being renewed in 200X], you are not authorized to use, or in any way represent yourself as having, the CPC designation.
As you have [never applied for the certification | been informed on January Xth, 200X that your certification was revoked], your continued use of the CPC designation constitutes an infringement of the Commission’s rights under 17 U.S.C. Section 101 et seq. and could be liable for statutory damages as high as $150,000 as set forth in Section 504(c)(2) therein.
The Commission demands you immediately cease the use and distribution of all documents and correspondence that state or imply that you are a Certified Professional Constructor, and that you desist from this or any other infringement of the Commission’s rights and authority in the future. If we have not received an affirmative response from you by [date give them about 2 weeks] indicating that you have fully complied with these requirements, we shall consider further action against you.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 4.4

Validation of Certification Body of Knowledge

Policy – A comprehensible revalidation process of the Level I and II certification examination specifications is conducted once every four years.
Responsibility –Skills and Knowledge Committee and AIC Professional Standards Committee
Reference Commission Documents - No. 28 – Body of Knowledge for the Level I (AC) Certification Examination, No. 29 – Body of Knowledge for the Level II (CPC) Certification Examination
Procedure – The following procedures will be followed in conducting a comprehensive revalidation process for both the Level I and Level II certification examinations.
1. The Commissionand the American Institute of Constructors(AIC) Professional Standards Committee maintains abody of knowledge for both Level I and II certification examinations(Commission Document No.28 and 29) on the AIC and Commission’s web site and in a hard copy format.
2. Once every four years, the Skills and Knowledge Committee requests the Certification Managerto notify the AIC Professional Standards Committee that the body of knowledge for both examinations areto be revalidated. Within 60 days of receiving notification, the AIC Professional Standards Committeesends an email to all Certified Professional Constructors (CPC’s) in good standing informing them of the revalidation activity and requesting them to review the current body of knowledge for both examinations and make any suggested additions and/or deletions and/or changes in the percentages each major category contributes to the overall number of questions on the respective examination. A period of 60 days is provided for the completion of this activity.
3. After the 60 day period, the results of the responses received are summarized by the AIC Professional Standards Committee and provided to the Commission’s Skills and Knowledge Committee. All responses are kept anonymous and are weighted equally.
4. The Skills and Knowledge Committee reviews the results of the revalidation process and develops a recommendation for revisions to the body of knowledge for each examination.
5. The recommendations are sent to the Commission for review andapproval or non-approval.
6. If approved, the revised body of knowledge for both examinations are sent to the Commission’s Examination Committee and Examination Contractor for their use in developing future examinations and making any needed changes to any databases.
7. If not approved, the respective body of knowledge, along with the reasons for non-approval, are returned to the Skills and Knowledge Committee for review and considerationwith input requested from the AIC Professional Standards Committee. The results of the deliberations of the Skills and Knowledge Committee will be sent to the Commission for their review and action. The sequence of activities as describe above will continue until such time as the body of knowledge for both examinations are approved.
8. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the appropriate secured Commission file.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 4.5

Responding To Communications

Policy – The Certification Manager will respond to the designation communications in accordance with the process and deadline pertaining to the respective type of communication

Responsibility – Certification Manager

Reference Commission Documents - None

Procedures – The following procedures will be followed in responding to the designated type of communication.

I. Request for Information – A request for information is defined as an individual specific request that needs to be responded to.

1. Upon receipt of a communication requesting information relative to the activities of the Commission and/or the examination process, the Certification Manager will
respond within five working days.

2. In the event that the information requested is of such nature that the Certification Manager does not have the information and/or authority to respond prior approval
is needed by the Commission. In that event the request is to be submitted to the Chair of the Commission within 5 days of itsreceipt. The Chair shall review the request and take appropriate action so as to follow up with the sender as soon as possible. At the same time the Certification Manager will send a communication to the sender informing him or her that their request is being considered and that a return response will be forthcoming within a designated time frame as identified by the Chair of the Commission.
.
3. Every attempt should be made to follow up with the sender’s request within 10
working days of being receipt by the Certification Manager.

4. Copies of all documents and related correspondence, generated responding to requests for information will be placed by the Certification Manager in the appropriate Commission correspondence file.

II. Complaints – A complaint is defined as specific criticisms that requires an individual response.

1. All complaints received by the National Office are to be sent to the Commission
Chair within three working days of their receipt.

2. Upon its receipt the Chair shall, in consultation with the Commission consider the
nature of the complaint, and, if possible attempt to resolve it in the appropriate
manner with the sender, if so requested. This is to be accomplished within 5 working days of being received from the NationalOffice or directly from the
sender.

3. In the case that the nature of the complaint is such that it cannot be alleviated
within the 5 working days, than the Chair, will request that the Certification Manager communicate with the sender indicating that their complaint has been
received and action is in progress to investigate it and that the Commission will be
back in touch with him or her within 10 working days with a response which may
include a final action or a status report if more time is needed. In some cases the
sender will not request any follow up or that the complaint is send anonymously.
In such cases the Chair will still investigate the complaint and take any needed
follow up action as required depending on the nature of the complaint. Every
effort will be made to investigate the complaint and resolve it within 10 working
days of its receipt.

4. Copies of all documents and related correspondence, generated in responding to a complaint will be placed by the Certification Manager in the appropriate Commission file.

III. Comments/Feedback – Comments/feedback is defined as any communications
` which are not appeals, complaints or requests for information.

1. All comments/feedback received by the NationalOffice shall be documentsand made available to the Commission at their next monthly meeting.

2. Any needed follow up action will be taken by the Commission to utilize the comments/feedback to enhance the operations of the Commission.

8. Copies of all documents and related correspondence relating to comments and/or feedback will be placed by the Certification Manager in the appropriate Commission file.

IV. Appeals

1. Refer to Policy Number 1.7

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 4.6

Review of Acceptability of Required CPD Documentation

Policy – The Commission will review the acceptability of all required CPD documentation.

Responsibility – Certification Manager and Skills and Knowledge CPD Audit Subcommittee

Reference Commission Documents – No. 5 – Certification Certificate, No. 6 – Certification Wallet Card, No. 7 – Continuing Professional Development Requirements, No. 8 – Commission Code of Conduct, No. 23 – Skills and Knowledge Committee Continuing Professional Development Audit Subcommittee Operations Manual, No. 30 – Continuing Professional Development Audit Form

Procedure – The following procedures are to be followed in reviewing the acceptability of CPD documentation.

Review of CPC Certificant CPD Affidavits and AC CPD Reports

1. Utilizing the Commission’s Continuing Professional Development (CPD) Requirements document (Commission Document No. 7), the Certification Manager will review the completed and signed CPC CPD affidavit or the completed and signed CPD Report to insure it meets the Commission’s CPC certificant CPD requirements.

2. If the review results in a positive outcome, the Certification Manager will inform
the respective certificant that he or she has been recertified for a two year term
beginning January 1 of the current year. In addition, the certificant should be sent
a new Commission wallet card (Commission Document No. 6), Continuing Professional Development Requirements and Commission Code of Conduct (Commission Document No. 8).

3. If the review results in a negative outcome, the Certification Manager will
communicate the results to the respective certificant requesting necessary follow
up action and given thirty (30) days to do so.

4. If the corrected CPD documentation is not received within the thirty (30) days, a
second notice will be sent requesting the corrected information along with
notification that if not received within the above-mentioned thirty (30) days, the
certificant will be placed in Inactive status and as a result will not be able to:

A Use the AC or CPC designation in connection with their name.
B Advertise that they have the respective designation.
C Use the designation in conjunction with any consultancy or other work.
D Display the respective certification certificate.

5. If the corrected CPD documentation is not received after the second thirty (30)
day period, the certificant will be notified by the Certification Manager that he or she has been placed in Inactive status and if the required CPD information is not submitted by the endof the calendar year he or she will have their certification revoked in which case he or she will not be permitted to perform specific activities as noted in Commission Policy 4.3.

6. In the above communication Inactive certificants will be informed that in the
event a certificant is not able to comply within the designated time frame due to
extenuating circumstances, he or she can submit a formal written request for an
extension. Written requests for extension of time must be submitted to and
approved by the Commission and their decision communicated in writing to the respective certificant within five days by the Certification Manager.

7. If the completed CPD documentation is not submitted to the National Office by
the end ofthe calendar year, the certificant’s designation is revoked and the
individual will be notified by the Certification Manager by January 15 of the
following year of same and they can no longer use the respective designation as
per Commission Policy 4.3and will be required to return their Certification Certificate (Commission Document No. 5) and wallet card to the National Office. Furthermore, the individual will also be informed that if they desire to become recertified in the future they must make formal application and take the respective certification examinations in accordance with current relevant Commission Policies and Procedures or be reinstated in accordance with Commission Policy.

8. In the event that the certificant does not comply with the Commission request to
cease the use of the AC or CPC designation and/or not return their Certification
Certificate and wallet cad, the Certification Manager will so notify the
Commission who in turn will take appropriate action in accordance to Commission Policy 4.3.

9. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective certificant’s secured Commission file.

Review of CPC CPD Audit Documentation

10. Submitted CPC CPD Audit documentation is submitted by the Certification Manager to a member of the Skills and Knowledge Continuing Professional Development Subcommittee along with a copy of the Commission’s Skills and Knowledge Committee Continuing Professional Development Audit Subcommittee Operations Manual (Commission Document No. 23) and Continuing Professional Development Audit Form (Commission Document No. 30) for review for acceptance within five (5) days receipt. The member will conduct the review within fifteen (15) days and submit his or her findings to the Certification Manager on the signed Audit Form.

11. If the review results in a positive outcome, the Certification Manager will inform the respective certificant that he or she has been recertified for a two year term beginning January 1 of the current year. In addition, the certificant will be sent a new wallet card, a copy of the CPD requirements and a copy of the Code of Conduct.

12. If the review results in a negative outcome, the Certification Manager will
communicate the results to the respective certificant requesting necessary follow
up action and given thirty (30) days to do so.

13. If the corrected CPD documentation is not received within the thirty (30) days, a
second notice will be sent requesting the corrected information along with
notification that if not received within the above-mentioned thirty (30) days, the
certificant will be placed in Inactive status and as a result will not be able to:

A. Use the CPC designation in connection with their name.
B. Advertise that they have the respective designation.
C. Use the designation in conjunction with any consultancy or other work.
D. Display the respective certification certificate.

14. If the corrected CPD documentation is not received after the second thirty (30)
day period, the certificant will be notified by the Certification Manager that
he or she has been placed in Inactive status and if the required CPD information is
not submitted by the endof the yearhe or she will have their certification revoked
in which case he or she will not be permitted to perform specific activities as noted in Commission Policy 4.3.

15. In the above communication Inactive certificants should be informed that in the
event a certificant is not able to comply within the designated time frame due to
extenuating circumstances, he or she can submit a formal written request for an
extension. Written requests for extension of time must be submitted to and
approved by the Board of Governors and their decision communicated in writing
to the respective certificant within five days by the Certification Manager.

16. If the completed CPD documentation is not submitted to the National Office
within the current calendar year, the certificant’s designation is revoked and the
individual will be notified by January 15 of the following year of same and they
can no longer use the respective designation as per Commission Policy 4.3 on the use of the AC and CPC Designations and will be required to return their Certification Certificate and wallet card to the National Office. Furthermore, the individual will also be informed that if they desire to become recertified in the future they must make formal application and take the respective certification examinations in accordance with current relevant Commission Policies and Procedures or be reinstated in accordance with Commission Policy ?????.

17. In the event that the certificant does not comply with the Commission request to
cease the use of the AC or CPC designation and/or not return their Certification
Certificate and wallet cad, the Certification Manager will so notify the
Commission who in turn will take appropriate action in accordance to Commission Policy 4.3.

18. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective certificant’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures No. 4.7

Certification Reinstatement

Policy – An individual can reinstate their certification up to three years from the date of revocation.

Responsibility – Constructor Certification Commission

Reference Commission Documents –None

Procedure – The following procedures are followed to reinstate a qualified individual’s certification.

1. A list of revoked AC and CPC certificants are maintained by the Certification Manager. Any revoked certificant can request in writing to the Commission to be reinstated as a certificant in good standing up to three years from the date of his or her certification was revoked.

2. The written request must be received by the Commission no later than 30 days prior to the end of the three year grace period and must include all delinquent certification maintenance fees and outstanding CPD documentation.

3. Upon receipt of the written request, the Certification Manager will verify that all delinquent certification maintenance fees have been paid and the submitted CPD documentation is complete.

4. If the certification maintenance fees and/or CPD documentation is not up-to-date, the Certification Manager will notify the respective individual and provide him or her up to 30 days to provide the missing items.

5. If the missing items are not provided within the 30 day timeframe, the Certification Manager will send a letter to the respective individual informing him or her that their opportunity to reinstate their certification has lapsed and if they desire to become recertified that they will have to apply and sit for the respective certification examination in accordance with the appropriate Commission Policies.

6. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective individual’s secured Commission file.

Draft May 1, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures No. 5.1

Board, Committee, Subcommittee, Panel and Task Force
Responsibilities and Member Qualifications, Selection and Responsibilities

Policy – The responsibilities of the Commission will be carried out in part by various boards, committees, subcommittees, panels and task forces.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 1 – Constructor Certification Commission Operating Procedures; No. 15 – Examination Committee Operations Manual; No. 16 – Examination Committee Item Writing Subcommittee Operations Manual; No. 21 – Examination Committee Writing Skills Scoring Subcommittee Operations Manual; No. 22 – Skills and Knowledge Committee Application Vetting Subcommittee Operations Manual; No. 23 – Skills and Knowledge Committee Continuing Professional Development Audit Subcommittee Operations Manual.

Procedure – The composition, qualifications, selection and responsibilities of members on the Commission’s boards, committees, subcommittees, panels and task forces are in accordance with the following procedures. The organizational relationships among the various boards, committees, subcommittees, panels and task forces are delineated on the attached Commission organization chart.

Board of Governors

1. The Board of Governors shall consist of 9 members, 4 of whom shall be appointed by the AIC Board of Directors, 4 of whom shall be elected by the Certified Professional Constructors (CPCs) in good standing, and one of whom shall be a Public Member. The Public Member shall be a person who is not a CPC nor derives their principal income from the construction discipline, its related organizations or certification organizations. All members, with the exception of the Public Member shall be Certified Professional Constructors (CPC) and appointed members shall also be AIC members that are in good standing. The Board of Governors shall be elected or appointed in accordance with the Document No. 1 - Commissions Operating Procedures.

2. The Board of Governors serves as the governing body on those matters that come
before the Commission regarding modifications to Operating Procedures, expending Commission funds, and employment of contractors and others. All other matters shall be governed by the whole Commission for the purpose of advancing the goal of certification. Responsibilities include, but are not limited to:

• Meet as a Commission in session semi-annually to exchange ideas and to discuss means and methods for improvements of the certification process and the promotion of professionalism in construction through certification. To take action on any matters brought before the Commission. Absence from 2 consecutive Commission meetings without good cause allows removal by a majority vote of the Governors.
• Participate, between the semi-annual Commission meetings, at least monthly on conference calls and exchange emails on special occasion as is necessary for the conduct of business of the Commission.
• Ratify the Treasurer’s reports and to review and approve an annual budget prepared by the Treasurer for operations of the Commission
• Approve the appointment of committees, subcommittees, panels and task forces and receive committee reports and to review and take action on same.
• Research and discuss as necessary any proposed changes to the Commission’s Operating Procedures and Policies and Procedures and to approve any changes only by action of the Board of Governors of the Operating Procedures as provided for in the Commission’s Operating Procedures.
• Invite trade associations and professional societies that are associated with the construction industry to nominate a practicing individual of their respective trade or profession, to be their representative on the Board of Advisors. To review such nominations and vote on approval and/or acceptance of said nominees.
• Contract with an examination contractor to conduct all certification examinations and to provide for an annual review of their work.
• Contract with a management contractor to conduct the daily business of the Commission and to review performance of paid staff on an annual basis to ensure that all matters are being handled in a current and professional manner.
• Conduct all deliberations, assignments, and duties with respect to the Commission in an honorable and professional manner that will bring credit to the Commission and the certification process.
• Promote the Commission’s certification where and when appropriate to individuals, associations, the construction industry and other stakeholders.
• Chair and/or serve on any of the Commission’s committees, subcommittees, panels and task forces.
Board of Advisors

1. The Board of Advisors will be limited to 12 members and shall be composed of representatives of construction-affiliated trade, professional, and educational associations and other individual practitioners that wish to serve on the Commission to promote individual professionalism in the construction industry. Their broad knowledge, opinions, and observations shall serve to guide the decision making of the Commission for the sake of advancing the goal of certification. Membership on the Advisory Board shall be by invitation of the Board of Governors in accordance with the Commission’s Operating Procedures. No institution or association may have more than one representative at any one time on the Board of Advisors.

2. The Board of Advisors guide the decision making of the Commission, through an
advisory role to advance the goal of certification. Responsibilities include, but are not limited to:

• Attend the two regular semi-annual and specially called meetings of the Commission. Absence from 2 consecutive Commission meetings without good cause allows removal by a majority vote of the Board of Governors.
• Participate in discussions with the Board of Governors.
• Advise as to matters before the Commission.
• Vote on all issues that come before the Commission except those concerning the Operating Procedures, Expenditures of Commission Funds, Employment of contractors and others and specific certification issues as noted in the respective Commission Policy(es).
• Serve on any of the Commission’s committees, subcommittees, panels and task forces.
• Serve as Chair of any of the Standing Committees.
• Work with the Commission to promote and further the cause of certification for professional constructors throughout the industry.

Commission Officers

1. The Commission shall elect through majority vote of its members a Chair, Vice Chair, Secretary and Treasurer. Their terms of office shall be 2 years, renewable. The vote shall be by written ballot. The terms for the new officers shall start at the expiration of the terms of the previous officers.
2. The Commission Chair shall be a member of the Board of Governors and shall be responsible for the overall operation of the Commission. The Chair shall carry out all business of the Commission as approved and directed by the Commission. The Chair shall have the authority to enter into contracts on behalf of the Commission that are approved by the Commission to the extent that an approved budget and positive cash flow is maintained as noted in Article II, Section 3: (B) of the Commission’s Operating Procedures. The Chair shall have the authority to call special meetings of the Commission and its committees. The Chair shall be a signatory on all accounts maintained by the Commission. The Chair will also have training and assessment responsibilities as noted in Commission Policy 5.9.
3. The Commission Vice Chair shall assist the Commission Chair and perform special duties delegated by the Chair including training and assessment in accordance with Commission Policy 5.9.
4. The Commission Secretary shall record all business of the Commission, produce records of the Commission and maintain all minutes and records of the Commission. In addition the Secretary will have training and assessment responsibilities as noted in Commission Policy 5.9.
5. The Commission Treasurer shall be a member of the Board of Governors and shall conduct all financial business of the Commission and maintain all financial records of the Commission in a manner that assures that all financial records are kept current on a real-time basis, a responsible system of check and balances is maintained and funding is made in accordance with these operating guidelines. The Commission Treasurer will be a signatory on all accounts maintained by the Commission. With the assistance of the Certification Manager, the Commission Treasurer shall oversee the General Accepted Accounting Principles (GAAP) are followed. The Treasurer may also have training and assessment responsibilities as specified in Commission Policy 5.9.
6. In the event the office of Chair becomes vacant, the Vice Chair shall become Chair of the Commission for the unexpired term of the Chair. In the event the offices of Vice Chair, Secretary or Treasurer should become vacant, the Chair shall appoint interim officers to fill such vacant offices until a scheduled meeting of the Commission can be held.
Committees

1 In accordance with the Commission’s Operating Procedures, Standing Committees shall be appointed by the Commission. The Standing Committees shall consist of Skillsand Knowledge, Examination, and Finance. Other Standing Committees may be formed as the Board of Governors so directs. In addition, the Commission may form other committees, subcommittees, panels or task forces for the purpose of conducting specific business.

Standing Committees

2 The Chair of each Standing Committee must be a member of either the Board of Governors or the Board of Advisors and should attend Commission meetings. The Chair will be responsible for planning, scheduling, and conducting all committee meetings. In addition, the Chair will be responsible to complete any needed work assigned to the committee in a timely and quality manner. Finally, the Chair will have training and assessment responsibilities as noted in Commission Policy 5.9. The Standing Committees shall report directly to the Commission. Other members of the Standing Committees will be selected and approved by the Commission.

3 The Commission members shall nominate Chair(s) and Vice Chair(s) for each Standing Committee. The nominations shall be voted on at the regular scheduled meetings of the Commission. The Chairs and Vice Chairs shall serve one year renewable terms. All Standing Committee members shall serve for two year renewable terms. Qualifications to serve on respective Standing Committees are noted below in the respective Standing Committee description along with and their responsibilities.
4 The following are the makeup in membership and responsibilities of the current Standing Committees.

Skills and Knowledge Committee: This Committee shall have a Chair, Vice Chair and as many members as determined by the Commission required to carry out its duties. The minimum qualifications to serve as a member of the Committee include having attained the CPC designation and be familiar with the Commission’s Policies and Procedures and Operating Procedures. The Skills and Knowledge Committee shall work with the AIC Professional Standards Committee to maintain and revalidate the body of knowledge and provide the Examination Committee with any changes for incorporation into future examinations; prepare and maintain the criteria for evaluating continuing professional development programs; and shall review the applications for certification for compliance with certification criteria and such other duties as the Commission may assign.

Examination Committee: The Committee shall have a Chair, Vice Chair, and as many members as are required to carry out its duties. All voting members on the Examination Committee must be Certified Professional Constructors and be familiar with the Commission’s Policies and Procedures and Operating Procedures. In addition to the Chair, Vice Chair and other qualified voting members, a representative of the Examination Contractor shall also serve on the Committee as a non-voting member. This person’s term of service is on a year-by-year bases and is renewable.

The Chair of the Examination Committee may serve as an advisor to any of the subcommittees of the Examination Committee but will not be required to attend any of their meetings. The Chair, Vice Chair, or Chair designated Committee member shall be the liaison between the Examination Contractor and the Commission. This person shall be the contact person designated to review examination statistical issues, resolve multiple correct response issues, and review comments or complaints by qualificants and shall report the results of such deliberations to the Commission Chair.

The Examination Committee shall be responsible for developing, assessing, validating, up-dating, and formatting questions on examinations as well as protecting the Certification examinations and processes and such other duties as the Commission may assign and carryout their responsibilities in accordance with Commission Document 15 – Examination Committee Operations Manual.

Finance Committee: This committee shall have a Chair and Vice Chair. The Chair shall be the Commission's elected Treasurer. The minimum qualifications to serve as a member of the Committee includes having attained the CPC designation and be familiar with the Commission’s Policies and Procedures and Operating Procedures. The members of this Committee shall be in addition to the Commission's Treasurer, the immediate Past Chair of this Committee, the current Chair of the Commission and as many other members as required by the Board of Governors. The Finance Committee shall be responsible for preparing the annual budget, monitoring the spending of commission funds and revenues, developing, in conjunction with the Certification Manager, marketing plans and such other duties as the Commission may assign.

Other Committees, Subcommittees, Panels and Task Forces

5 The Chair of other committees, subcommittees, panels and task forces may be a member of the above two mentioned Boards or other individuals meeting the qualifications for the respective group as determined and approved by the Commission. The Chair will be responsible for planning, scheduling, and conducting all committee meetings. In addition, the Chair will be responsible to complete any needed work assigned to the committee in a timely and quality manner. Finally, the Chair will have training and assessment responsibilities as noted in Commission Policy 5.9.

6. All members of other committees, subcommittees, panels and task forces shall be appointed by the Chair of the Commission with input from members of the two above mentioned Boards.

7 The following is the current makeup in membership and responsibilities of other committees, subcommittees, panels and task forces.

Appeals Panel: This panel shall consist of five (5) qualified individuals appointed by the Commission Chair to consider an appeal to an adverse decision of the Commission. To be qualified the individual must be a CPC in good standing and be familiar with the Commission’s Policies and Procedures and Operating Procedures. The Commission Chair will designate the person who will Chair the Panel.

Examination Committee Item Writing Skills Subcommittee: The Item Writing Skills Subcommittee shall be responsible for writing, coding, soliciting, updating, and formatting questions (items) suitable for inclusion in the database for the Level I and Level II Examinations.

The Item Writing Skills Subcommittee shall have a Chair, Vice Chair and as many members as the Subcommittee desires or may be required to carry out its
responsibilities. All members must be Certified Professional Constructors and be familiar with the Commission’s Policies and Procedures and Operating Procedures. The Chair and Vice Chair may be appointed by the Examination Committee or may be elected from within the Subcommittee. In either case the Commission must approve all appointments.

Membership on the Subcommittee will be for two year terms renewable by the Subcommittee’s consensus. The Chair and Vice Chair shall serve for one year
renewable terms. All renewable terms are to be approved by the Commission.
The Chair or a Chair designated permanent member of the Subcommittee will
serve as a liaison to the Examination Committee but will not be required to attend
Examination Committee meetings. All activities of the Subcommittee are to be
carried out in accordance with Commission Document No. 16 – Examination
Committee Item Writing Subcommittee Operations Manual.

Examination Committee Item Reviewing Subcommittee: The Item Reviewing Subcommittee shall be responsible for the review new and revised examination questions (items) for inclusion into the database for the Level I Examination to assure that they that meet the requirements set forth in the Test Specification for the Level I- Fundamentals Exam and the Multiple Choice Item Writing Guidelines for the Construction American Institute of Constructors Constructor Certification Items and review new and revised test items and scenarios forinclusion into the database for theLevel II examination that meet the requirements set forth in the Test Specification for the Level II- Advanced Construction Applications Exam and the Problem Based Scenarios Item Writers Guide for the American Institute of Constructors Level 2 Certified Professional Constructor Examination.

In addition, the Subcommittee will be responsible for the training of Subject Matter Experts (SME) in item reviewing procedures for both Level I and Level II Examinations; forward examination items which it has reviewed or repaired to the Examination Contractor for its review and psychometric standard evaluation prior to the item being placed in the database; may recommend Test Specification Classifications for examination items to the Examination Committee for review and action; may submit recommendations for revisions to the Test Specifications to the Examination Committee for review and action and advise the Examination Committee on current relevant reference materials for the Level I and Level II Examinations.

The Writing Skills Subcommittee shall have a Chair, Vice Chair and as many
members as the Sub-Committee desires or may be required to carry out its
responsibilities. All members must be Certified Professional Constructors and
shall be practicing construction professionals or educators. The Chair and Vice
Chair may be appointed by the Examination Committee or may be elected from
within the Subcommittee. In either case the Commission must approve all
appointments.

Membership on the Committee will be for 2 year terms renewable by the Subcommittee’s consensus. The Chair and Vice Chair shall serve for one year
renewable terms. All renewable terms are to be approved by the Commission.
The Chair or a Chair designated permanent member of the Sub-Committee will
serve as a liaison to the Examination Committee but will not be required to attend
Examination Committee meetings. All activities of the subcommittee are to be
carried out in accordance with Commission Document No. 10 – Examination
Committee Item Reviewing Subcommittee.

Examination Committee Writing Skills Scoring Subcommittee: The Writing
Skills Scoring Subcommittee shall be responsible for scoring the Writing Skills
portion of the Level I Examination to assure that the writing skills of the
candidate are sufficient to meet the level of competency deemed acceptable by the
Commission, Examination Committee and the Subcommittee.

The Writing Skills Grading Subcommittee shall have a Chair, Vice Chair and as many permanent (voting) members as the Subcommittee desires or may be required to carry out its responsibilities. All voting members must be Certified Professional Constructors and be familiar with the Commission’s Policies and Procedures and Operating Procedures. The Chair and Vice Chair may be appointed by the Examination Committee or may be elected from within the Subcommittee. In either case the Commission must approve all appointments. If the Chair or Vice Chair is an educator, he or she cannot participate in the examination grading process. In such a situation, the Chair of the Subcommittee must appoint an individual to coordinate the grading activity.

Membership on the Committee will be for 2 year terms renewable by the Subcommittee’s consensus. The Chair and Vice Chair shall serve for one year renewable terms. All renewable terms are to be approved by the Commission.

The permanent members of the committee may be supplemented by volunteer examiners appointed by the Chair of the Subcommittee on an as needed basis to assist with scoring the writing skills potion of the AC Examination. Volunteer examiners can serve for one year renewable terms as approved by the Subcommittee and Commission.

The Chair or a Chair designated permanent member of the Subcommittee will serve as a liaison to the Examination Committee but will not be required to attend Examination Committee meetings. All activities of the Subcommittee are to be carried out in accordance with Commission Document No. 21 – Examination Committee Writing Skills Scoring Subcommittee Operations Manual.

Skills and Knowledge Committee Application Vetting Subcommittee: The responsibility of the Subcommittee is to insure that applicants for the AC examination who apply in whole or part for the examination via professional experience (instead of totally by educational credit) meet the professional experience requirements and to insure that applicants for the Level II (CPC) examination meets the eligibilityrequirements for education and professional experience.

The Application Vetting Subcommittee shall have a Chair, Vice Chair and as many members as the Subcommittee desires or may be required to carry out its responsibilities. All members must be Certified Professional Constructors and shall be familiar with the Commission’s Policies and Procedures and Operating Procedures. The Chair and Vice Chair may be appointed by the Skills and Knowledge Committee or may be elected from within the Subcommittee. In either case the Commission must approve all appointments.

Membership on the Subcommittee will be for 2 year terms renewable by the Subcommittee’s consensus. The Chair and Vice Chair shall serve for one year
renewable terms. All renewable terms are to be approved by the Commission.

The Chair or a Chair designated permanent member of the Subcommittee will serve as a liaison to the Skills and Knowledge Committee but will not be required to attend Skills and Knowledge meetings. The Subcommittee will carry out its responsibilities in accordance with Commission Document 22 – Skills and Knowledge Committee Application Vetting Subcommittee Operations Manual.

Skills and Knowledge Committee Continuing Professional Development Audit Subcommittee: The Subcommittee is responsible for auditing all CPD credits being submitted by certificants in order to maintain their certification.

The CPD Audit Subcommittee shall have a Chair, Vice Chair and as many members as the Subcommittee desires or may be required to carry out its responsibilities. All members must be Certified Professional Constructors and be familiar with the Commission’s Policies and Procedures and Operating Procedures. The Chair and Vice Chair may be appointed by the Skills and Knowledge Committee or may be elected from within the Subcommittee. In either case the Commission must approve all appointments.

Membership on the Subcommittee will be for 2 year terms renewable by the Subcommittee’s consensus. The Chair and Vice Chair shall serve for one year renewable terms. All renewable terms are to be approved by the Commission. The Chair or a Chair designated permanent member of the Subcommittee will serve as a liaison to the Skills and Knowledge Committee but will not be required to attend Skills and Knowledge meetings. The Subcommittee will carry out its responsibilities in accordance with Commission Document 23 – Skills and Knowledge Committee Continuing Professional Development Audit Subcommittee Operations Manual.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedure Number 5.2

Document Retention
Policy – The Commission will identify, retain, store, and dispose its records in an appropriate, legally sound and orderly manner.To be revised.

Responsibility – Constructor Certification Commission

Reference Commission Documents - None

Procedure – The following procedure is to be followed in identifying, retaining, storing and disposing of its records.

General Information
1. Except as otherwise indicated, documents shall be retained for the number of
years indicated.

2. Irrespective of the retention periods specified, upon (i) receiving notice of a
lawsuit, government investigation, or other legal action against or involving the
Commission, or (ii) learning of circumstances likely to give rise to such an action, proceeding or investigation, all documents in any way relating to such matter
shall be preserved and safeguarded.

3. No officer, director, employee, agent or member of the Commission shall
knowingly destroy a document with the intent to obstruct or influence the
investigation or proper administration of any matter within the jurisdiction of any
government department or agency or in relation to or contemplation of any such
matter.

4. Agents of the Commission are expected to utilize documentation practices as
trained and are required to comply with the documentation standards outlined in
this policy. Failure to do so could result in disciplinary action, up to and including
termination of contract. Agents with questions about this policy should consult
with management or seek legal advice.

5. The Document Retention Officer (DRO) will maintain complete, accurate and
high-quality records electronically or in local, damage-proof storage for the
duration of the time periods provided for in this policy. Once any such time
period is complete, the records are to be destroyed. The DRO will be an
individual designated by the Executive Director, unless otherwise designated by
the Commission.

6. Documents maintained solely in electronic format will be scanned and retained in
highly organized electronic folders on the Commission’s network in accordance
with this schedule. All records or directories will be password protected and will
be physically stored on separate network servers from their original server, with
access only provided to the appropriate employee(s). Daily backups will be
performed and the records will be stored off site in a security warehouse that
meets the Commission’s strictest security handling and safety practice
requirements.

7. The DRO shall be responsible for authorizing, overseeing, and ensuring that
records are destroyed pursuant to this policy. Destruction of paper files and
electronic media will be performed by an independent, outside service for
shredding and disposal. Disposal of specific electronic files will be performed by
the DRO or their designee through the use of a scrubbing program. Disposal of
records or electronic media into general trash service is strictly prohibited.

8. All documents both printed and or electronic are the property of the Certification
Commission regardless where they are stored or used. The electronic records will
be maintained in a standard commercial format. If the hardware or software
needed to read the records changes, the records will be rerecorded into the new
media.

Record Retention Guidelines
Complete Records
Documents described in this section are categorized as ‘Complete Records’ and must be preserved in their original form to the extent possible. DRO will ensure that the complete original documents, or legally verifiable facsimiles of these documents, are retained for the periods specified.
General Organizational Records
Statements Regarding Commission Legal Status and Amendments Thereto Permanently
Operating Procedures Permanently
Meeting Minutes Permanently
Patents, Trademark Registrations, Copyright Registrations Permanently
Property Records Permanently
Certification Records Permanently
Election Ballots 5 years
Contracts (not otherwise specified herein) 5 years
Accounting, Finance and Tax Records
Income Tax Returns and Filings Permanently
Audit Reports of Accountants Permanently
Cash Books Permanently
Charts of Accounts Permanently
Federal and State Tax Bills and Statements 7 years
Schedules, Ledgers and Other Documentation for Financial Statements 7 years
Bank Records
Bank reconciliations 6 years
Deposit and withdrawal records 7 years
Bank account statements 7 years
Cancelled checks 7 years
Check registers 7 years
Accounts Payable and Receivable 7 years
End-of-Year Financial Statements Permanently
Budget Data 7 years
Expense Accounts and Approvals 7 years
Invoices after resolution 7 years
Warranty Claims/Claims of Damage 7 years
Vendor, Executive Director (ED) and Volunteer Policies and Records
Records Related to the Formulation of Policies and Procedures Permanently
Employee, Vendor, and Volunteer Handbooks Permanently
Position Descriptions and Corresponding Files Until superseded plus 3 years
ED Personnel Files Including information and documents:
Proposals 6 years
Performance evaluations, appraisals, reviews and supporting documentation 6 years
Documents Related to Compensation and Costs 6 years
Selection Assignments and Contract Addenda 6 years
ADA interactive process and disability accommodations 6 years
Discrimination or harassment complaints 6 years after closure
Records of investigations regarding complaints 6 years after closure
Records Discipline and adverse actions 6 years
Termination 6 years
Resignation 6 years
Retirement 6 years
Accident Reports 10 years
Insurance Records
Insurance policies, amendments, endorsements, and certificates Permanently
Audits or adjustments 2 years after final adjustment

Other Correspondence
E-mail and Any Files Attached Thereto (unless other provisions of this policy apply) 1 year
Routine Correspondence (no acknowledgment or follow-up required) 1 year
Interdepartmental or Other Commission Correspondence 1 year
General Inquiries and Replies Which Complete a Cycle of Correspondence 1 year
Correspondence Requesting Specific Action 1 year
Correspondence Pertaining to Inconsequential Subject Matters 1 year
Chronological Correspondence Files 1 year
Letters Constituting All or Part of a Contract Contract + 3 Years
Correspondence Important in Clarification of Certain Points of a Contract Contract + 3 Years
Correspondence that may Contract Disprove Liability in Court Contract + 3 Years
Correspondence that Supports CCC’s Rights under Contract Contract + 3 Years
Electronic Media and Records
Storage media used for routine backups 1 month
Web site (archive version and current version) 3 years
Web site user records 1 year
Source code 5 Years
Copyrighted or protectable trade secrets Life of the property
Databases (not including the data contained therein) 2 years
Executable Software 5 years from cessation of use
Marketing Materials - Archival Copy of Printed Advertisements - Permanently
Incidental Records
Documents described in this section are categorized as ‘Incidental Records.’ These records do not need to be preserved in their original form, provided that all relevant information is captured, recorded and preserved. DRO will ensure that the critical transactional information contained in these documents is preserved for the period specified. The original copies of these documents and their facsimiles do not need to be preserved, and may be destroyed as soon as the DRO can be reasonably assured that the relevant information is recorded.

Exam Applications 8 years
Routine Invoices 3 years
Routine Payments Records 7 years
Audit and CPD Review Submissions 4 Years
Exam Site Applications 3 Years
Statistical Information and Reports 7 Years
Requests for Appeals 7 Years
Decisions Regarding Appeals 7 Years

June 20, 2008

American Institute of Constructors
Constructor Certification Commission Policy and Procedure Number 5.3

Position Descriptions

Policy – The Commission will maintain job position descriptions for the Board of Governors, Board of Advisors, Executive Staff and Testing Agency Personnel associated with the certification process and will review all descriptions annually to insure currency and make any needed changes.

Responsibility – Constructor Certification Commission and its Board of Governors

Reference Commission Documents - None

Procedure – The following are the position descriptions of individuals associated with the Commission’s certification process.

Board of Governors

The Board of Governors shall consist of 9 members, 4 of whom shall be appointed by the AIC Board of Directors, 4 of whom shall be elected by the Certified Professional Constructors (CPCs) in good standing, and one of whom shall be a Public Member. The Public Member shall be a person who is not a CPC nor derives their principal income from the construction discipline, its related organizations or certification organizations. All members, with the exception of the Public Member shall be Certified Professional Constructors (CPC) and appointed members shall also be AIC members that are in good standing. The Board of Governors shall be elected or appointed in accordance with the Commission’s Operating Procedures.

The Board of Governors serves as the governing body on those matters that come
before the Commission regarding modifications to Operating Procedures, expending Commission funds, and employment of an Executive Director. All other matters shall be governed by the whole Commission for the purpose of advancing the goal of certification.Responsibilities include, but are not limited to:

• Meet as a Commission in session semi-annually to exchange ideas and to discuss means and methods for improvements of the certification process and the promotion of professionalism in construction through certification. To take action on any matters brought before the Commission. Absence from 2 consecutive Commission meetings without good cause allows removal by a majority vote of the Governors.
• Participate, between the semi-annual Commission meetings, at least monthly on conference calls and exchange e-mails on special occasion as is necessary for the conduct of business of the Commission.
• Ratify the treasurer’s reports and to review and approve an annual budget prepared by the Treasurer for operations of the Commission
• Approve the appointment of committees including committee chairs and receive committee reports and to review and take action on same.
• Research and discuss as necessary any proposed changes to the Commission’s Operating Procedures and to approve any changes only by action of the Board of Governors as provided for in the Commission’s Operating Procedures.
• Invite trade associations and professional societies that are associated with the construction industry to nominate a practicing individual of their respective trade or profession, to be their representative on the Board of Advisors. To review such nominations and vote on approval and/or acceptance of said nominees.
• Contract with a professional testing agency to conduct all certification examinations and to provide for an annual review of their work.
• Employ a Certification Manager with staff for the daily conduct of the business of the Commission and to review performance of paid staff on an annual basis to ensure that all matters are being handled in a current and professional manner.
• Conduct all deliberations, assignments, and duties with respect to the Commission in an honorable and professional manner that will bring credit to the Commission and the certification process.
• Promote the Commission’s certification where and when appropriate to individuals, associations, the construction industry and other stakeholders.
• Chair and/or serve on any of the Commission’s committees and task forces.

Board of Advisors

The Board of Advisors will be limited to 12 members and shall be composed of representatives of construction-affiliated trade, professional, and educational associations and other individual practitioners that wish to serve on the Commission to promote individual professionalism in the construction industry. Their broad knowledge, opinions, and observations shall serve to guide the decision making of the Commission for the sake of advancing the goal of certification. Membership on the Advisory Board shall be by invitation of the Board of Governors. No institution or association may have more than one representative at any one time on the Board of Advisors.

The Board of Advisors guide the decision making of the Commission, through an
advisory role to advance the goal of certification.Responsibilities include, but are not limited to:

• Attend the two regular semi-annual and specially called meetings of the Commission. Absence from 2 consecutive Commission meetings without good cause allows removal by a majority vote of the Governors.
• Participate in discussions with the Board of Governors.
• Advise as to matters before the Commission.
• Vote on all members that come before the Commission except those concerning the Operating Procedures, Expenditures of Commission Funds, Election of Officers, Employment of a Certification Manager and Commission staff and specific certification issues as noted in the respective Commission Policy.
• Serve on any of the Commission’s committees or task forces.
• Serve as Chair of any of the standing committees.
• Work with the Commission to promote and further the cause of certification for Professional Constructors throughout the industry.

Association Management Company

Noted herein are the job position descriptions provided by Talley Management Group (AMC) that have been reviewed and approved by the Commission.
Key Definitions
AMC - Association Management Company-The firm who is contracted to perform the Commission’s administrative and technical operations.
Examination Agency - The firm who is contracted to perform the Commission’s testing and psychometric operations, in coordination with the Examination Committee and AMC.
Certificant - Individual who has attained a certification.

Job Descriptions
AMC Representative - The AMC Representative is active in the review and management of all Commission’s activities and manages the day-to-day aspects of AMC internal operations. The AMC Representative oversees the AMC staff, monitors workload, and ensures that the internal back-office work flows seamlessly and monitors the financial activities of the Commission. The AMC Representative is responsible for maintaining Commission relationships and ensuring satisfaction.Responsibilities include, but not limited to:
Financial
• Assistsin the preparation of and monitors annual budget
• Coordinates tax preparation in a timely manner
• Reviews deposit and invoice coding prior to bookkeeper pickup
• Reviews monthly financial statements and monitors their status
• Researches discrepancies in reports
• Monitors financials for compliance with accepted financial reporting standards
• Forwards financial reports to Commission Treasurer
• Coordinates Commission audits
Human Resources
• Conducts weekly staff meetings
• Takes internal disciplinary actions when needed
• Manages evaluation process
• Evaluates employees and others as appropriate
• Conducts internal training

Client Relations
• Periodically attends Commission meetings
• Participates in strategic planning/brainstorm new initiatives
• Facilitates Commission evaluations of AMC
• Serves as liaison with Commission and addresses any issues with AMCservices/performance
• Conducts periodic policy reviews
• Signs contracts and checks on behalf of the Commission with written approval by Commission
•
Certification Manager - The Certification Managerreports to the AMC President and has primary oversight responsibility for Commission activities. General duties will include management of the daily activities for the Commission, including certificant database and fulfillment, Commission relations, marketing/communications, meeting and event management, budgeting/financial concerns, and general Commission leadership.

The Certification Manager will manage the day-to-day direction and implementation of Commission’s contract. The Certification Manager serves as the primary point of contact and is responsible for all operational functions including Commission liaison to the certificants, communications, and event staff, coordinating association finances with the bookkeeper, and managing outside vendors. The Certification Manager has the ultimate responsibility of ensuring that client tasks are completed properly and on time.
The responsibilities of the Certification Manager include but not limited to the following:
Administrative
• Administers Commission mission.
• Develops goals & plans for client; participate in strategic planning
• Maintains knowledge of client industry and current events
• Maintains organization of client filing system (email and hard copy)
• Receives, reviews and distributes incoming client mail
• Ensures all important administrative files are available
• Monitors client storage, track inventory of items in storage
• Monitors and maintains governance documents.
• Represents client at industry meetings and networking programs
• Builds strategic alliances
• Develops& maintains industry calendar of events
• Assists in the preparation of and monitors annual budget
• Ensures annual filings are completed
Commission Relations
• Coordination with Commission Certificants, Officers and select Committee Chairs
• Supportsnomination process and manage election process
• Coordinates logistics associated with Commission meetings and events
• Attends Commission meetings and other functions
• Notes Commission meeting action items and follows up
• Assists in the design and implementation of Commission policies and governance materials,
• Assists in the development of Commission meeting agendas
• Prepares and distributesCommission meeting notices; Distributes meeting agendas, proxies, financial reports, and all post-meeting minutes, reports, and materials
• Monitors attendance at Commission meetings
• Reports to Commission on a regular basis on activities and benchmarks
• Periodically reviews scope of services
Financial
• Properly codes incoming invoices from vendors
• Provides information to bookkeeper to generate accurate financial data
• Forwards financial reports to the Commission Treasurer
• Tracks assets and liabilities
• Manages banking relationships
Communications
• Monitors/responds to Commission email; forwards relevant emails for follow up
• Oversees development of all communications
• Becomes resource and liaison for industry reporters
Certificantship
• Works with the Commission to build certification numbers and other key indicators
• Works with appropriate Commission committees to enforce admittance and maintenance requirements.
Events/Programs
• In conjunction with the Commission:
• Develops and monitors event budgets
• Develops and monitors event timelines
• Develops& maintains a master calendar of events for the Commission
• Attends programs: liaison with presenters, Commission, and other attendees.
AdministrativeAssistant (AA) - The Administrative Assistant manages the customer service aspects of the Commission operations. They are responsible for the administrative functions regarding certification and testing, programs, fundraising, communications, and events. The Administrative Assistant reports to the Certification Manager for each client and works to ensure that assigned tasks are completed properly and on time.
The responsibilities of the Administrative Assistant include but not limited to the following:
General
• Answers phones
• Maintains organized filing system
• Effectively communicates project status with others
• Completes special projects as assigned
Administrative
• Maintains organization of Commission filing system (email and hard copy)
• AttendsCommission meetings, as needed
• Maintains a master task calendar for the Commission)
Communications
• Monitors/responds to Commission mail and email; forwards relevant communications for follow up
• Provides customer service to certificants via phone and email
• Supports outreach to certificants via email updates and newsletters
Financial
• Responds to requests for taxpayer ID numbers
• Prepares check deposit and credit card reports
Certificants
• Responds to certificant inquiries
• Works with Account Director to build certificant base increase prospects
• Coordinates special Commission programs, mentor programs, career days, sponsor appreciation, recruitment campaigns, etc. Serves as liaison with Commission Committee chairs and others.
Events - In conjunction with client/Account Director/Event Director:
• Develops and monitors event timelines
• Attends programs: liaison with speaker, Commission, and certificants
• Assists in coordinating logistics associated with Commission meetings/retreats
Event Director (EvD) - The Event Department manages the logistics, registration, and staffing for Commission and other related events. The staff coordinates event communications with the Account Director and Communications Department. Services include site selection, vendor selection, volunteer management, registration tracking, day of preparation and on-site registration staffing and support. For commissionmeetings, the Event Director will work with the designated Commission representative(s) and Account Director.
The responsibilities of the Event Director include but not limited to the following:
Administrative - In conjunction with Certification Manager.
• Develops and monitors event budget
• Develops and monitors event timeline
• Maintains materials/supplies needed for event
• AttendsCommission meetings as needed
• Coordinates and manages onsite volunteers
• Maintains event binders for all major events
Venues
• Site selection and management, including contract negotiation
• Menu planning, BEO review and approval
• Provides room set up and other needs
• Provides final counts
Registration
• Responds to registration inquiries via phone, fax and email
• Invoices attendees as necessary
• Sends registration confirmations/reminders
• Prepares name badges and recognition ribbons
• Manages onsite registration
• Generates post-event attendance reports
Programs
• Coordinates attendee needs (travel, AV, etc.)
• Manages AV needs, including Internet connections
• Manages signage
• Manages site décor
• Manages entertainment
• Coordinates with other vendors as necessary
Community Liaison - The Community Liaison is a member of the Marketing Department and is responsible for external association communications, including publications (newsletters, reports), emails (promotions, updates), and websites. The department can either provide content or edit content provided by volunteers. The focus is on consistent association messaging, timely dissemination of information, and quality, appropriate content. The department works with the Account staff to establish production schedules and will coordinate with the Certification Manager and designated Commission members for review and approval of communications materials.
The responsibilities of the Community Liaison include but not limited to the following:
Administrative
• Develops/monitors style sheets/preference document for the Commission
• Reviews materials before distribution
• Develops communications schedule
Electronic Communications
Websites
• Continuously provides relevant and timely content for Commission websites
• Monitors websites where Commission posts information
• Updates polls on home pages
• Posts job listings (in conjunction with Account staff)
• Posts event listings(in conjunction with Account staff)
• Develops new websites as needed
• Coordinates ad/logo placement
• Coordinates relationship with website service provider
• Maintains domain registration and login information
Email
• Develops and distributes member bulletins
• Distributes other announcements as needed

Professional Testing Corporation

Noted herein are the job position descriptions provided by Professional Testing Corporation that have been reviewed and approved by the Commission.
President/CEO – The President/CEO Performs the chief executive and chief operating officer roles for the Testing Company. The President/CEO reports to the Commission Chair and performs the following:
Primary Job Duties:
- Formulate and execute major policies, programs, and objectives to promote and ensure the company's continuing success and growth.
- Execute the strategic and tactical operational growth plans for the company, with particular emphasis on continued expansion into new products and markets.
- Take a leadership role in formulating and articulating the company’s vision and mission.
- Achieve maximum efficiency and profit objectives through the efforts of a strong management team.
- Establish and maintain strong relationships with client leadership teams.
- Foster an achievement-oriented culture based on continuous learning principles where employees are motivated and rewarded for both individual and team contributions.

Director of Technical Services (Systems Analyst)– The Director of Technical Services reports to the President/CEO and is responsible for the information technology services, including hardware and software, of clients and employees of Testing Company.
The job duties of the Director of Technical Services are as follows:
- Analyze, design, and oversee development of computer programs and systems to effectively and efficiently serve the clients and employees of Testing Company, and when necessary, customize or add new features to meet their needs.
- Develop web sites for clients and maintain an updated web site for Testing Company.
- Maintain the computer network and other equipment in an updated and fully operational capacity.
- Specify hardware needs and software design for the company.
- After reviewing options and cost, make purchase decisions for necessary hardware and software.
- Ensure that equipment and hardware are kept maintained and up-to-date, including purchase and renewal of appropriate licenses.
- Analyze, design and oversee development of programs and systems to effectively and efficiently serve the clients and employees of Testing Company, and when necessary, customize or add new features to meet their needs.
- Train employees in the proper use of technology.
- Provide technical consulting to clients.
- Design forms, both online and scannable, for the examination process.
- Assist with design of client handbooks, maintaining necessary technical limitations for printing.
- Coordinate the scheduling of print jobs to ensure proper inventories of printed materials.
- Design statistical and other reports as needed by Testing Company and its clients.
- Design client surveys as needed, and provide analysis and reports of the resulting statistics.
- Ensure that daily back-up of all programs and data is performed appropriately by staff.
- Ensure that the confidentiality of test data is maintained at all times.
- Assist in preparation of proposals for possible new business for the corporation.
- Respond to routine requests from clients via telephone, written correspondence, and/or email.
- Supervise the work of staff who are involved in any of the above duties.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures No. 5.4

Joint Association Chapter – Certification Commission Taskforces

Policy – A joint Association-Certification Taskforce will be established for every Memorandum of Agreement entered into between the Commission and the respective Association chapter.

Responsibility – Constructor Certification Commission

Reference Commission Documents - None

Procedures – The following procedures will be followed establishing and maintaining joint Association Chapter-Certification Taskforces:

1. For each Association Chapter with which the Commission has signed a Memorandum of Agreement a formal policy and procedure has been developed to
insure a quality relationship between the entities through the fulfillment of the
responsibilities contained in the MOU.

2. The responsibilities of both parties are contained as follows in the MOUs:

Association Chapter will:

A. Promote the AIC Constructor Professional Certification (CPC) to its members on a regular basis in whatever manner possible.

B. Serve as one of the Commission’s approved Examination Sites and agree to abide by the Commission’s Examination Site Policies and Procedures as attached to this document including the completion and submittal of the Examination Site Agreement.

C. Appoint one or more Association Chapter representatives to serve on a joint Association Chapter-Commission Certification Taskforce that will serve to insure that the responsibilities of this MOU are attained and any needed improvements made in a timely manner.In addition, the Association Chapter is encouraged to offer Examination Preparation and other continuing education courses needed to maintain one’s certification
and retain all revenues received by the participants

The Commission will:

A. Provide to the Association Chapter any of its standard certification promotional materials in the needed quantities for no cost.

B. Work with the Association Chapter to establish additional examination dates beyond the nationally established ones, if desired.

C. Provide Candidate Handbooks (application materials) in the needed quantities at no cost.

D. Provide all administrative support necessary to receive and process applications; ship, receive and score all examinations; notify examinees of their performance; provide a test site strength and weakness report for each examination; manage the complete recertification (CDP) process; communicate with all certificants as needed; maintain all necessary documentation and conduct any other administrative tasks associated with the certification process. All of the above mentioned activities will be performed at no cost to the Association Chapter. The application and examination costs would be the same as those charged by Commission for the Level II (CPC) examination and be paid to the Commission by the examination applicant prior to the administration of the test. In addition, the Continued Professional Development (CPD) fees will be the same as charged to the Commission certificants for non AIC members and payable to the Commission or free if the certificant joins AIC as a Constructor member.

E. Assist the Association Chapter in identifying qualified individuals who could teach an Examination Preparation course and proctor the examinations.

F. Assist the Association Chapter by providing appropriate curriculum guides and/or materials as appropriate to utilize in the Examination Preparation course.

H. Pay the Association Chapter $50.00 for each Level II (CPC) examination administered by the Association Chapter.

I. Appoint one or more Commission representatives to serve on a joint Association Chapter-Commission Certification Taskforce that will serve to insure that the responsibilities of this MOU are attained and any needed improvements made in a timely manner.

3. To comply with the above conditions the Chair of the CCC will appointment two individuals to serve on the above noted joint Association Chapter-Commission Taskforce for each Chapter. The first person will be one will be a CPC in good standing who resides in the respective chapter area and is willing to maintain an open line of communication with the designated Chapter representative and their respective liaison to the CCC and agree to serveas an examination proctor (or seek and identify another CPC in the area who will serve in his or her place). The second person is a member of the Commission and agrees to maintain an open line of communication with the local Commission appointee liaison to the designated Chapter along with the respective Chapter representative. In addition, each designated Commission member will be responsible to make a formal report on the status of the Commission’s relationship with their respective Chapter following each of the two national examination periods and at other times as deemed necessary by the Commission and/or the designated Commission member.

4. It will be the responsibility of the Certification Manager to keep a current record of the names and contact information for all of the above noted individualsand
make the needed changes if and when they occur.

5. In the event that any of the designated individuals do not or cannot perform their duties in a professional manner, the Chair of the Commission will take needed corrective action.

Last revised April 19, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures Number 5.5

Conflict of Interest
Policy – The Commission is to adhere to this policy which (1) defines conflicts of interest; (2) identifies classes of individuals within the Commission covered by this policy; (3) facilitates disclosure of information that may help identify conflicts of interest; and (4) specifies procedures to be followed in managing conflicts of interest.

Responsibility – Constructor Certification Commission
Reference Commission Document – No. 19 – Conflict of Interest Form
Procedures – The Commission Conflict of Interest Policy will be carried out in accordance with the following procedures.

1. A conflict of interest arises when a person in a position of authority over the Commission may benefit financially from a decision he or she could make in that capacity, including indirect benefits such as to family members or businesses with which the person is closely associated. This policy is focused upon material financial interest of, or benefit to such persons

2. Persons covered by this policy are all Commission members, volunteers and contractor staff employees who perform work for the Commission.

3. Persons covered by this policy will annually disclose or update to the Chair of the Commission on a form provided by the Commission (Commission Document 19) theirinterests that could give rise to conflicts of interest, such as a list of family members,substantial business or investment holdings, and other transactions or affiliations withbusinesses of family members or other organizations.

4. For each interest disclosed to the Commission Chair, the Commission will determine whether to: (a) take no action; (b) assure full disclosure to the Commission and other decision-making bodies of such interest; (c) ask the person to recuse himself or herself from voting on related decisions by decision-making bodies within the Commission; or (d) ask the person to resign from his or her position on the Commission. The Commission Secretary will monitor proposed or ongoing transactions for conflicts of interest and disclose them to the Commission Chair or the Commission in order to deal with potential or actual conflicts, whether discovered before or after the transaction hasoccurred. The Secretary shall maintain and annually update a file of disclosure statements signed by the individuals covered by the Policy.

5. If the conflict of interest arises in connection with the activities of any deliberative body (e.g., the Commission), a notation must be made in the minutes of any meeting at which deliberation, consideration or vote on the transaction or matter at issue is undertaken indicating that the individual with a conflict or potential conflict of interest was excused from the meeting during the time that voting on the transaction or matter was undertaken, and did not vote on the transaction or matter.

6. In addition, in all cases in which the Commission considers a transaction or matter in which a person covered by this policy has a perceived or actual conflict of interest, the Commission shall obtain and rely upon appropriate data as to comparability (e.g.compensation levels paid by similarly situated organizations; or quotes or bids from at least three vendors who perform the same or similar services as those being proposed by the officer or director or the organization in which such individual has an interest). The Commission shall adequately document the basis for its determination (e.g., evaluation of the individual whose compensation is being determined and the basis for determining that the individual's compensation was reasonably based on comparability data; or evaluation of the services being proposed and documentation that the choice of a particular vendor was made based on objective factors).

7. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective individual’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures Number 5.6

Ethical Conduct of Commission Members and Staff

Policy – The American Institute of Constructors Constructor Certification Commission will conduct all business affairs in an ethical manner, as described herein, in carrying out its mission.

Responsibility – Constructor Certification Commission

Reference Commission Documents - None

Procedures – The following procedures will be followed to insure that Commission members and staff conduct all business in an ethical manner:

1. In conducting all business Commission members and staff will:

A. Recognize that the chief function of the Commission at all times is to serve the best interests of its members, staff, consultants, volunteers, applicants, qualificants, candidates and certificants.

B. Accept as a personal duty the responsibility to keep up to date on all Commission related issues and to conduct themselves with professional competence, fairness, impartiality, efficiency, and effectiveness.

C. Respect the structure and responsibilities of the Commission members, provide them with facts and advice as a basis for their making policy decisions, and uphold and implement policies adopted by the Commission.

D. Keep the Commission constituencies informed about issues affecting them.

E. Conduct their organizational and operational duties with positive leadership exemplified by open communication, creativity, dedication,
and compassion.

F. Exercise whatever discretionary authority they have under the law to carry out the mission of the Commission.

G. Serve with respect, concern, courtesy, and responsiveness in carrying out the Commission’s mission.

H. Demonstrate the highest standards of personal integrity, truthfulness, honesty, and fortitude in all of their activities in order to inspire confidence and trust in their activities.

I Avoid any interest or activity that is in conflict with the conduct of their official Duties.

J. Respect and protect privileged information to which they have access in the course of their official duties.

K. Strive for personal and professional excellence and encourage the professional development of others.

2. In the event that a member of the Commission or one of its staff retained by the Commission, is reported to have acted in an unethical manner, an investigation will commence upon the written receipt of a complaint reporting the unethical behavior or act, regardless of the source of the respective complaint.

3. The investigation will commence only when the following has occurred:
• A written complaint is received by the Commission Certification Manager or other designated Commission representative
• Person’s name and contact information
• Complainant’s name and contact information
• Copies of non-confidential written material supporting the complaint
• The specific unethical behavior.
• Any other written information supporting the complaint.

4. Upon receipt of the complaint, the Certification Manager will immediately assign it a sequential case number. In addition he/she will review the complaint for relevance and completeness, verify that the person named in the complaint is a current member of the Commission, or one of its volunteers, employees or contractors, create a working copy of the entire complaint file by removing names and other identifying information
pertaining to the individual and the Complainant, mark all documents “confidential” and will include information regarding previous sanctions imposed on this individual, if any, and pass a working copy of the complaint, including all supporting information, to the Commission Chair. In the case where the complaint is against the Chair, the information will be sent to the Vice-Chair. For the balance of this procedure it will be assumed that
the Commission Chair is not the person named in the complaint.

5. Complaints against Commission Members or staff will result in limiting the interaction of the named person or person(s) to only non-sensitive and non- confidential Commission matters until the complaint is resolved pursuant to these procedures.

6. The Commission Chair will review the working copy and if he/she agrees that the materials are complete enough for consideration by the full Commission, he/she
will ask the Certification Manager to provide a confidential working copy to all
members of the Commission. However, if the Commission Chair does not agree
that the materials are complete enough for consideration by the full Commission,
he/she will ask the Certification Manager to take appropriate remedial action,
such as asking the Complainant to clarify documentation or to provide additional
information.

7. When a Complainant’s documentation is distributed to the full Commission, and in no event more than thirty (30) calendar days after the date on which the written complaint is determined to be complete enough for consideration by the full Commission, the Certification Manager will send a letter acknowledging receipt of the complaint to the Complainant stating the following:

A. The complaint has been received and provided to the Commission for its consideration.
B. The named individual will be informed of the complaint along with the Complainant’s name and contact information.
C. Action regarding the complaint will be taken in accordance with the procedures contained in this Commission Policy.
D. All Commission deliberations are confidential.
E. The Complainant is requested to assist in maintaining impartiality and confidentiality.
F. After the final disposition by the Commission and either the conclusion of the named individual’s appeal or the expiration of the named individual’s opportunity to appeal, an appropriate record of the final disposition will be posted on a publicly accessible section of the Commission’s website which is open for examination by the Complainant and the public at any time.
G. The Commission appreciates the Complainant’s action which assists in maintaining the integrity and value of the Commission’s
credentialing activity.

8. At the same time that the Certification Manager prepares the above letter to the Complainant, he/she will send a notice by registered mail (return receipt requested), or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained, to the named individual. This letter will state that:

A. A complaint has been received and passed to the Commission for its
consideration.
B. Action regarding the complaint will be taken in accordance with this Policy.
C. Deliberations are confidential.
D. The named individual will be advised by registered mail of the decision of the Commission.
E. The named individual has a right to a hearing on the complaint.
F. The named individual has a right to appeal an adverse action in accordance with the Commission’s Appeal Policy.
G. At the point of final disposition and action, if any, an appropriate record of such will be posted on a publicly accessible section of the Commission website.

This letter also will:
• Provide the name and contact information of the Complainant.
• Ask the named individual to admit to or deny the charge in the complaint of unethical behavior in writing.
• Ask the named individual to provide documents, if any, to support his/her denial of the complaint.
• State the address to be used in responding to the Commission via the Certification Manager.
• Request that the named individual to communicate only in writing to the Certification Manager.
• State that names and personally identifying information have been removed from the version of the complaint available to Commission members and, as such, a case number has been assigned by the Certification Manager and the named individual is required to assist in the Commission’s efforts to preserve this confidentiality.

Enclosures to this letter will include:
• A full working copy of the complaint.
• A copy of this Policy.
• A copy of the Appeals Policy.
• A statement that the named individuals response to this letter must be in writing and postmarked within sixty (60) calendar days of the date of the notice, and this date should be expressed as a specific due date.

9. When received, a confidential working copy of the named individual’s response (the Executive Director will endeavor to remove the named individual’s entire name and contact information) will be provided to all Commission members by the Certification Manager.

10. The Commission will review all of the materials submitted along with the named individual’s written response. The Commission may elect to work as a committee of the whole or the Commission may determine that one of its members needs to be assigned to investigate the documents further to analyze, synthesize, reconcile, or otherwise assure that the file on its face appears complete, factual, and consistent. While the Commission may make independent factual investigations, it is not obligated to do so and will generally make decisions based on the written submissions of the Complainant and the named individual.

11 After the Commission reviews and deliberates, it shall make a determination whether it has found it is more likely than not (the review standard) that unethical behavior \occurred.

12. In the event it is determined under the aforementioned review standard that unethical behavior did not occur it shall dismiss the complaint without prejudice. The Certification Manager will notify the named individual via registered mail, return receipt requested, or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained.

13. In the event it is determined that it is more likely than not that an unethical behavior occurred the Commission will notify the named individual in writing of the finding and offer the named individual the opportunity for a hearing. The notification shall:
• Be in writing and sent via registered mail, return receipt requested, or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained.
• Explain the alleged aggrieved conduct and why such conduct constitutes grounds for disciplinary action
• Set a deadline of fifteen (15) days for the named individuals to respond in writing to request a hearing.

14. If the named individual fails to request a hearing before the deadline the Commission will make a decision regarding disciplinary action for the case as described in item 20 below and the noted follow up actions taken.

15. In the event that a hearing is requested, the Commission shall work with the named individual and the Certification Manager to schedule a teleconference hearing at a mutually convenient date and time and the named individual shall be notified in writing of such hearing date and time. At the time the hearing
is scheduled, the named individual will be informed that the hearing will not take
place in his or her absence no matter what the situation and that the Commission
will determine the disciplinary action, if any, based on all of the information they
have to date. Once a meeting time and arrangements have been set after
consultation with the named individual, requests for changes to such
arrangements shall only be honored pursuant to the Commission’s Chair’s sole
discretion. In the event of a sudden illness or accident the Commission will
reschedule the hearing at a time convenient to the named individual.

16. Upon request by the Commission, the Certification Manager, and the Commission’s Legal Counsel shall be available to assist the Commission at the Hearing. The Commission Chair shall preside at the hearing. The named individual may be represented by counsel at the hearing as so long as the named individual is also in attendance. No formal legal rules of evidence, cross-
examination, oath, and other procedures will apply to hearings.

17. Not less than three (3) Commission members shall be in attendance for the hearing.

18. The Commission Chair shall have general discretion to set the agenda and conduct the hearing in a fair and expeditious manner.

19. The named individual will be responsible for his/her expenses associated with an unethical behavior investigation or case, including the costs associated with any witnesses or legal counsel.

20. A the conclusion of the hearing, the Commission will review the hearingrecord as well as the written record and, if a finding of unethical behavior is made, will
make a decision regarding disciplinary action for the case. Disciplinaryactions
within the purview of the Commission pertains only to the role that the named
individual has with the Commission. The maximum penalty the Commission may
impose is to terminate their official relationship to the Commission. The
Commission may impose lesser penalties and may set a time limit on the penalty
or make it permanent. The Commission will not initiate civil or criminal actions
and will avoid involvement in same to the extent practical.

21. In the event the named individual does not appear at the hearing or sends an individual to represent him or her, the hearing will not take place and based on the information the Commission has to date will make a decision on a disciplinary action as described in item 20 above.

22. The Certification Manager will notify the named individual of the Commission’s decision by registered mail, return receipt requested, or by any other form of reliable overnight or other delivery in which a record of such delivery is
maintained.

23. In the event that the Complainant withdraws the complaint, the investigation will be immediately terminated and the named individual will be so notified of the dismissal of the complaint.

24. In the event of receipt of official notification of the death of the named individual anytime during the investigation process, the investigation will immediately be terminated and the Complainant so notified.

25. The named individual may appeal the Commission’s decision in accordance withits Appeals Policy. The appeal must be initiated by the named individual within thirty (30) calendar days of the date on the delivery of the notice letter stating the decision.

26. If, and only if, a decision adverse to the named individual is reached, and the appeal process has been exhausted, then the action taken against the named individual will be posted on a publicly accessible section of the Commission’s website.

27. The Commission has the right to resolve any complaint through negotiation and discussion at any time during the investigation. Any settlement reached through negotiation and settlement may be deemed confidential and not discussed with any Commission member or staff, complainant or other third party.

28. The Commission shall not be liable for damages in the carrying out of its obligations and duties in accord with these established procedures.

29. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective individual’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures Number 5.7

Ethical Conduct of Certificants

Policy – Commission certificants are to abide by the American Institute of Constructors Code of Conduct.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 2 – Examination Application Form, No, 5 – Certification Certificate, No. 6 - Certification Wallet Card, No. 27 – Certificant Agreement,

Procedures – The following procedures will be followed to insure that Commission certificants abide by the following American Institute of Constructors Code of Conduct (“Certifcant” is interchangeable with “constructor” for reference purposes in the Code of Conduct):

A. A Constructor shall have full regard to the public interest in fulfilling his or her responsibilities to the employer or client.

B. A Constructor shall not engage in any deceptive practice, or in any practice which creates an unfair advantage for the Constructor or another.

C. A Constructor shall not maliciously or recklessly injure or attempt to injure, whether directly or indirectly, the professional reputation of others.

D. A Constructor shall ensure that when providing a service which includes advice, such advice shall be fair and unbiased.

E. A Constructor shall not divulge to any person, firm, or company, information of a confidential nature acquired during the course of
professional activities.

F. A Constructor shall carry out responsibilities in accordance with current professional practice, so far as it lies within his or her power.

G. A Constructor shall keep informed of new thought and development in the construction process appropriate to the type and level of his or her responsibilities and shall support research and the educational processes associated with the construction profession.

1. All Certificants must sign a Certificant Agreement (Commission Document No. 27) agreeing to comply with the Constructor Code of Conduct.

2. Complaints may be submitted, in writing, to the Commission Certification Manager or the Commission designated individual by anyone who becomes aware of a potential breach of the AIC Constructor Code of Conduct. Complaints shall consist of the following:
• Certificant’s name and contact information
• Complainant’s name and contact information
• Copies of non-confidential written material supporting the complaint
• Citation of the Code of Conduct section(s) alleged to be violated
• Any other written information supporting the complaint.

3. Upon receipt of the complaint, the Certification Manager will immediately assign it a sequential case number. In addition he/she will review the complaint for relevance and completeness, verify that the person named in the complaint is a current certificant, create a working copy of the entire complaint file by removing names and other identifying information pertaining to the certificant and the Complainant, mark all documents
“confidential” and will include information regarding previous sanctions imposed on this certificant, if any, and pass a working copy of the complaint, including all supporting information, to the Commission Chair. In the case that the complaint is against the Chair, the information will be provided to the Vice Chair. For the balance of this procedure it is assumed the complaint is not
against the Chair.

4. Complaints against certified Commission Members or staff will result in limiting the interaction of the named person or person(s) to only non- sensitive and non-confidential Commission matters until the complaint is resolved pursuant to these procedures.

5. The Commission Chair will review the working copy and if he/she agrees that the
materials are complete enough for consideration by the full Commission, he/she
will ask the Certification Manager to provide a confidential working copy to all
members of the Commission. However, if the Commission Chair does not agree
that the materials are complete enough for consideration by the full Commission,
he/she will ask the Certification Manager to take appropriate remedial action,
such as asking the Complainant to clarify documentation or to provide additional
information.

6. When a Complainant’s documentation is distributed to the full Commission, and in no event more than thirty (30) calendar days after the date on which the written complaint is determined to be complete enough for consideration by the full Commission, the Certification Manager will send a letter acknowledging receipt of the complaint to the Complainant stating the following:
A. The complaint has been received and provided to the Commission for its consideration.
B. The certificant will be informed of the complaint along with the Complainant’s name and contact information.
C. Action regarding the complaint will be taken in accordance with the procedures contained in this Policy.
D. All Commission deliberations are confidential.
E. The Complainant is requested to assist in maintaining impartiality and confidentiality.
F. After the final disposition by the Commission and either the conclusion of the certificant’s appeal or the expiration of the certificant’s opportunity to appeal, an appropriate record of the final disposition will be posted on a publicly accessible section of the Commission’s website which is open for examination by the Complainant and the public at any time.
G. The Commission appreciates the Complainant’s action which assists in maintaining the integrity and value of the Commission’s credentialing activity.

7. At the same time that the Certification Manager prepares the above letter to the `Complainant, he/she will send a notice by registered mail (return receipt requested), or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained, to the certificant. This letter will state
that:

A. A complaint has been received and passed to the Commission for its
consideration.
B. Action regarding the complaint will be taken in accordance with this Policy.
C. Deliberations are confidential.
D. The certificant will be advised by registered mail of the decision of the
Commission.
E. The certificant has a right to a hearing on the complaint.
F. The certificant has a right to appeal an adverse action in accordance with the Commission’s Appeal Policy.
G. At the point of final disposition and action, if any, an appropriate record of such will be posted on a publicly accessible section of the Commission website.

This letter also will:
• Provide the name and contact information of the Complainant.
• Ask the certificant to admit to or deny in writing the existence of the breach of the Code of Conduct that has been identified in the complaint.
• Ask the certificant to provide documents, if any, to support his/her denial of the complaint.
• State the address to be used in responding to the Commission via the Certification Manager.
• Request that the certificant to communicate only in writing to the Certification Manager.
• State that names and personally identifying information have been removed from the version of the complaint available to Commission members and, as such, a case number has been assigned by the Certification Manager and the certificant is required to assist in the Commission’s efforts to preserve this confidentiality.

Enclosures to this letter will include:
• A full working copy of the complaint.
• A copy of this Policy.
• A copy of the Appeals Policy.
• A statement that the certificant’s response to this letter must be in writing and postmarked within sixty (60) calendar days of the date of the notice, and this date should be expressed as a specific due date.

8. When received, a confidential working copy of the certificant’s response (the Executive Director will endeavor to remove the certificant’s entire name and contact information) will be provided to all Commission members by the Certification Manager.

9. The Commission will review all of the materials submitted along with the certificant’s written response. The Commission may elect to work as a committee of the whole or the Commission may determine that one of its members needs to be assigned to investigate the documents further to analyze, synthesize, reconcile, or otherwise assure that the file on its face appears complete, factual, and consistent. While the Commission may
make independent factual investigations, it is not obligated to do so and will generally make decisions based on the written submissions of the Complainant and the certificant.

10. After the Commission reviews and deliberates, it shall make a determination whether it has found it is more likely than not (the review standard) that a breach of the Code of Conduct occurred.

11. In the event it is determined under the aforementioned review standard that a breach of the Code of Conduct did not occur it shall dismiss the complaint without prejudice. The Certification Manager will notify the certificant via registered mail, return receipt requested, or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained.

12. In the event it is determined that it is more likely than not that a breach of the
Code of Conduct occurred the Commission will notify the certificant in writing of

the finding and offer the certificant the opportunity for a hearing. The notification
shall:
• Be in writing and sent via registered mail, return receipt requested, or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained.
• Explain the alleged aggrieved conduct and why such conduct constitutes grounds for disciplinary action
• Set a deadline of fifteen (15) days for the certificant to respond in writing to request a hearing.

13. If the certificant fails to request a hearing before the deadline the Commission
will make a decision regarding disciplinary action for the case as described in
item 19 below and the noted follow up actions taken.

14. In the event that a hearing is requested, the Commission shall work with the
certificant and the Certification Manager to schedule a teleconference hearing at
a mutually convenient date and time and the certificant shall be notified in writing
of such hearing date and time. At the time the hearing is scheduled, the named
individual will be informed that the hearing will not take place in his or her
absence no matter what the situation and that the Commission will determine the
disciplinary action, if any, based on all of the information they have to date. Once
a meeting time and arrangements have been set after consultation with the named
individual, requests for changes to such arrangements shall only be honored
pursuant to the Commission’s Chair’s sole discretion. In the event of a sudden
illness or accident the Commission will reschedule the hearing at a time
convenient to the named individual
.
15. Upon request by the Commission, the Certification Manager, and the Commission’s Legal Counsel shall be available to assist the Commission at the Hearing. The Commission Chair shall preside at the hearing. The certificant may be represented by counsel at the hearing. No formal legal rules of evidence, cross-examination, oath, and other procedures will apply to hearings.

16. Not less than three (3) Commission members shall be in attendance for the hearing.

17. The Commission Chair shall have general discretion to set the agenda and conduct the hearing in a fair and expeditious manner.

18. The certificant will be responsible for his/her expenses associated with a Code of
Conduct investigation or case, including the costs associated with any witnesses
or legal counsel.

19. A the conclusion of the hearing, the Commission will review the hearing record
as well as the written record and, if a finding of a breach of the Code of Conduct
is made, will make a decision regarding disciplinary action for the case.
Disciplinary actions within the purview of the Commission pertain only to the
credential and use and protection thereof and actions, if any, by the certificant to
justify future restoration of his/her ability to use the designation. The maximum
penalty the Commission may impose is revocation of the right to use the
Commission certification designation and to require return of the certificant’s
certificate. The Commission may impose lesser penalties and may set a time limit
on the penalty or make it permanent. The Commission will not initiate civil or
criminal actions and will avoid involvement in same to the extent practical.

20. In the event the named individual does not appear at the hearing or sends an individual to represent him or her, the hearing will not take place and based on the information the Commission has to date will make a decision on a disciplinary action as described in item 19 above.

21. The Certification Manager will notify the certificant of the Commission’s decision by registered mail, return receipt requested, or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained.

22. In the event that the Complainant withdraws the complaint, the investigation will be immediately terminated and the named individual will be so notified of the dismissal of the complaint.

23. In the event of receipt of official notification of the death of the named individual anytime during the investigation process, the investigation will immediately be terminated and the Complainant so notified.

24. The certificant may appeal the Commission’s decision in accordance with its Appeals Policy. The appeal must be initiated by the certificant within ninety (30) calendar days of the date on the delivery of the notice letter stating the decision.

25. If, and only if, a decision adverse to the certificant is reached, and the appeal process has been exhausted, then the action taken against the certificant will be posted on a publicly accessible section of the Commission’s website and the certificant will be requested to return their Certification Certificate (Commission Document No. 5 and certification wallet card (Commission Document No. 6).

26. The Commission has the right to resolve any complaint through negotiation and discussion at any time during the investigation. Any settlement reached through negotiation and settlement may be deemed confidential and not discussed with anyCommission member or staff, complainant or other third
party.

27. The Commission shall not be liable for damages in the carrying out of its obligations and duties in accord with these established procedures.

28. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective certificant’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures Number 5.8

Confidentiality

Policy – The American Institute of Constructors Constructor Certification Commission members, employees, contractors and volunteers may not disclose, divulge, or make accessible confidential information belonging to, or obtained through their affiliation with the Commission to any person, including relatives, friends, and business and professional associates, other than to persons who have a legitimate need for such information and to whom the Commission has authorized disclosure in writing. This policy is not intended to prevent disclosure where disclosure is required by law.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 25 – Confidentiality Statement

Procedures – The following procedures will be followed to insure the Commission’s Confidentiality policy is adhered to:

1. Commission members, employees, contractors and volunteers shall sign a Confidentiality Statement (Commission Document 25). The Statement is to be signed upon initial afflation with the Commission and every year thereafter and retained in the Commission files.

2. Commission members, employees, contractors and volunteers shall use confidential information solely for the purpose of performing services intheir designated role.

3. Commission members, employees, contractors and volunteers must exercise good judgment and care at all times to avoid unauthorized or improper disclosures of confidential information. Conversations in public places, such as restaurants, elevators, and public transportation, should be limited to matters
that do not pertain to information of a sensitive or confidential nature.

4. Commission members, employees, contractor and volunteers should be sensitive to the risk of inadvertent disclosure and should for example, refrain from leaving confidential information on desks or otherwise in plain view and
refrain from the use of speaker phones to discuss confidential information if the
conversation could be heard by unauthorized persons.

5. At the end of a Commission member’s term in office or upon the termination of an employee's, contractor’s or volunteer’s relationship with the Commission,
he or she shall return, at the request of the Commission, all documents, papers, and other materials, regardless of medium, which may contain or be derived fromconfidential information, in his or her possession. In the event that the individual advises the Commission that the requested documents have been destroyed or lost, the individual will provide certification to the Commission identifying how the documents were lost or destroyed and stating that documents are not in the possession of any other person or entity.

6. In the event that a member of the Commission, one of its volunteers, employees or contractors divulges confidential information, and it is brought to the attention of the Commission by any party, the Commission has the responsibility to conduct a formal investigation to determine, if in fact, one or more of the conditions contained in the Confidentiality Agreement were breached.

7. The formal investigation must begin with a request from the Complainant. Complaints must be submitted, in writing, to the Commission Certification Manager or a designated Commission individual and shall consist of the following:
• Person’s name and contact information
• Complainant’s name and contact information
• Copies of non-confidential written material supporting the complaint
• Specific confidential information that was divulged.
• Any other written information supporting the complaint.

8. Upon receipt of the complaint, the Certification Manager will immediately assign it a sequential case number. In addition he/she will review the complaint for relevance and completeness, verify that the person named in the complaint is a current member of the Commission, or one of its volunteers, employees or contractors, create a working copy of the entire complaint file by removing names and other identifying information
pertaining to the individual and the Complainant, mark all documents “confidential” and will include information regarding previous sanctions imposed on this individual, if any, and pass a working copy of the complaint, including all supporting information, to the Commission Chair. In the case where the complaint is against the Chair, the information will be sent to the Vice-Chair. For the balance of this procedure it will be assumed that the Commission Chair is not the person named in the complaint.

9. Complaints against certified Commission Members or staff will result in limiting the interaction of the named person or person(s) to only non- sensitive and non-confidential Commission matters until the complaint is resolved pursuant to these procedures.

10. The Commission Chair will review the working copy and if he/she agrees that the
materials are complete enough for consideration by the full Commission, he/she
will ask the Certification Manager to provide a confidential working copy to all
members of the Commission. However, if the Commission Chair does not agree that the materials are complete enough for consideration by the full Commission,
he/she will ask the Certification Manager to take appropriate remedial action,
such as asking the Complainant to clarify documentation or to provide additional
information.

11. When a Complainant’s documentation is distributed to the full Commission, and in no event more than thirty (30) calendar days after the date on which the written complaint is determined to be complete enough for consideration by the full Commission, the Certification Manager will send a letter acknowledging receipt of the complaint to the Complainant stating the following:
A. The complaint has been received and provided to the Commission for its consideration.
B. The named individual will be informed of the complaint along with the Complainant’s name and contact information.
C. Action regarding the complaint will be taken in accordance with the procedures contained in this Commission Policy.
D. All Commission deliberations are confidential.
E. The Complainant is requested to assist in maintaining impartiality and confidentiality.
F. After the final disposition by the Commission and either the conclusion of the named individual’s appeal or the expiration of the named individual’s opportunity to appeal, an appropriate record of
the final disposition will be posted on a publicly accessible section of the Commission’s website which is open for examination by the
Complainant and the public at any time.
G. The Commission appreciates the Complainant’s action which assists in maintaining the integrity and value of the Commission’s
credentialing activity.

12. At the same time that the Certification Manager prepares the above letter to the Complainant, he/she will send a notice by registered mail (return receipt requested), or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained, to the named individual. This letter will
state that:

A. A complaint has been received and passed to the Commission for its
consideration.
B. Action regarding the complaint will be taken in accordance with this Policy.
C. Deliberations are confidential.
D. The named individual will be advised by registered mail of the decision of the Commission.
E. The named individual has a right to a hearing on the complaint.
F. The named individual has a right to appeal an adverse action in accordance with the Commission’s Appeal Policy.
G. At the point of final disposition and action, if any, an appropriate
record of such will be posted on a publicly accessible section of the Commission website.

This letter also will:
• Provide the name and contact information of the Complainant.
• Ask the named individual to admit to or deny in writing the existence of the breach of the Confidentiality Statement that has been identified in the complaint.
• Ask the named individual to provide documents, if any, to support his/her denial of the complaint.
• State the address to be used in responding to the Commission via the Certification Manager.
• Request that the named individual to communicate only in writing to the Certification Manager.
• State that names and personally identifying information have been removed from the version of the complaint available to Commission members and, as such, a case number has been assigned by the Certification Manager and the named individual is required to assist in the Commission’s efforts to preserve this confidentiality.

Enclosures to this letter will include:
• A full working copy of the complaint.
• A copy of this Policy.
• A copy of the Appeals Policy.
• A statement that the named individuals response to this letter must be in writing and postmarked within sixty (60) calendar days of the date of the notice, and this date should be expressed as a specific due date.

13. When received, a confidential working copy of the named individual’s response (the Executive Director will endeavor to remove the named individual’s entire name and contact information) will be provided to all Commission members by the Certification Manager.

14. The Commission will review all of the materials submitted along with the named
individual’s written response. The Commission may elect to work as a committee of the whole or the Commission may determine that one of its members needs to be assigned to investigate the documents further to analyze, synthesize, reconcile, or otherwise assure that the file on its face appears complete, factual, and consistent. While the Commission may make independent factual investigations, it is not obligated to do so and will generally make decisions based on the written submissions of the Complainant
and the named individual.

15 After the Commission reviews and deliberates, it shall make a determination whether it has found it is more likely than not (the review standard) that a breach of theConfidentiality Statement occurred.

16. In the event it is determined under the aforementioned review standard that a breach of the Confidentiality Statement did not occur it shall dismiss the complaint without prejudice. The Certification Manager will notify the named
individual via registered mail, return receipt requested, or by any other form of
reliable overnight or other delivery in which a record of such delivery is
maintained.

17. In the event it is determined that it is more likely than not that a breach of the
Confidentiality Statement occurred the Commission will notify the named
Individual in writing of the finding and offer the named individual the
Opportunity for a hearing. The notification shall:
• Be in writing and sent via registered mail, return receipt requested, or by any other form of reliable overnight or other delivery in which a record of such delivery is maintained.
• Explain the alleged aggrieved conduct and why such conduct constitutes grounds for disciplinary action
• Set a deadline of fifteen (15) days for the named individuals to respond in writing to request a hearing.

18. If the named individual fails to request a hearing before the deadline the Commission will make a decision regarding disciplinary action for the case as described in item 23 below and the noted follow up actions taken.

19. In the event that a hearing is requested, the Commission shall work with the named individual and the Certification Manager to schedule a teleconference hearing at a mutually convenient date and time and the named individual shall be
notified in writing of such hearing date and time. At the time the hearing is
scheduled, the named individual will be informed that the hearing will not take
place in his or her absence no matter what the situation and that the Commission
will determine the disciplinary action, if any, based on all of the information they
have to date. Once a meeting time and arrangements have been set after
consultation with the named individual, requests for changes to such
arrangements shall only be honored pursuant to the Commission’s Chair’s sole
discretion. In the event of a sudden illness or accident the Commission will
reschedule the hearing at a time convenient to the named individual.

20. Upon request by the Commission, the Certification Manager, and the Commission’s Legal Counsel shall be available to assist the Commission at the Hearing. The Commission Chair shall preside at the hearing. The named individual may be represented by counsel at the hearing. No formal legal rules of evidence, cross-examination, oath, and other procedures will apply to hearings.

21. Not less than three (3) Commission members shall be in attendance for the hearing.

22. The Commission Chair shall have general discretion to set the agenda and conduct the hearing in a fair and expeditious manner.

23. The named individual will be responsible for his/her expenses associated with a breach of Confidentiality Statement investigation or case, including the costs associated with any witnesses or legal counsel.

24. A the conclusion of the hearing, the Commission will review the hearing record as
well as the written record and, if a finding of a breach of theConfidentiality
Statement is made, will make a decision regarding disciplinary action for the case.
Disciplinary actions within the purview of the Commission pertain only to the
role that the named individual has with the Commission. The maximum penalty
the Commission may impose is to terminate their official relationship to the
Commission. The Commission may impose lesser penalties and may set a time
limit on the penalty or make it permanent. The Commission will not initiate civil
or criminal actions and will avoid involvement in same to the extent practical.

25. In the event the named individual does not appear at the hearing or sends an individual to represent him or her, the hearing will not take place and based on the information the Commission has to date will make a decision on a disciplinary action as described in item 23 above.

26. The Certification Manager will notify the named individual of the Commission’s decision by registered mail, return receipt requested, or by any other form of
reliable overnight or other delivery in which a record of such delivery is
maintained.

27. In the event that the Complainant withdraws the complaint, the investigation will be immediately terminated and the named individual will be so notified of the dismissal of the complaint.

28. In the event of receipt of official notification of the death of the named individual anytime during the investigation process, the investigation will immediately be terminated and the Complainant so notified.

29. The named individual may appeal the Commission’s decision in accordance with its Appeals Policy. The appeal must be initiated by the named individual within thirty (30) calendar days of the date on the delivery of the notice letter stating the decision.

30. If, and only if, a decision adverse to the named individual is reached, and the appeal process has been exhausted, then the action taken against the named individual will be posted on a publicly accessible section of the Commission’s website.

31. The Commission has the right to resolve any complaint through negotiation and discussion at any time during the investigation. Any settlement reached through negotiation and settlement may be deemed confidential and not discussed with anyCommission member or staff, complainant or other third party.

32. The Commission shall not be liable for damages in the carrying out of its obligations and duties in accord with these established procedures.

33. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective individual’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 5.9

Selection, Training and Assessing Commission Staff and Volunteers

Policy – The Constructor Certification Commission is responsible to acquire, train and assess its staff and volunteers.

Responsibility – Constructor Certification Commission

Reference Commission Documents – No. 1 – Constructor Certification Commission Operating Procedures; No. 26 – Commission Examination Site Application Form; No. 37 – Commission Training Session Evaluation Form; No. 38 – Commission Chair Evaluation of Commission Members; No. 39 – Commission Chair Evaluation of Commission Committee, Subcommittee, Panel and Task Force Chairs; No. 40 – Member Evaluation of Commission Committee, Subcommittee, Panel and Task Force Chairs; No. 41 – Chair Evaluation of Commission Committee, Subcommittee, Panel and Task Force Members; No. 42 - Examinee Satisfaction Survey; No. 43 – Evaluation of Examiners; No. 44 – AIC Constructor Certification Commission Member Evaluation of Talley Management Group; No. 45 – AIC Constructor Certification Commission Member Evaluation of Professional Testing Corporation; No. 46 - Talley Management Group Evaluation of the AIC Constructor Certification Commission; No. 47 – Professional Testing Corporation Evaluation of the AIC Constructor Certification Commission; No. 48 – Talley Management Group Evaluation of Professional Testing Services; No. 49 – Professional Testing Corporation Evaluation of Talley Management Group; No. 50 – Examination Site Administrator and Proctor(s) Satisfaction Survey.

Definitions: The following definitions of personnel categories are pertinent to this policy:

Employee – an individual who is hired directly by the Commission and paid in accordance with all prevailing state and federal regulations.

Contractor – an organization having its own employees that is contracted to perform and paid for designated services for the Commission in accordance with a signed contract and in compliance with all prevailing state and federal regulations.

Volunteer – an individual who has agreed to perform specific activities for the Commission and receive no payment for doing so.

Staff – Commission Employees and/or Contractor Employees

As of the date of the approval of this policy the Commission has no employees and no plans to hire any in the foreseeable future. The Commission has two contractors – Talley Management Group and Professional Testing Services. Their responsibilities are contained in signed contracts and along with job descriptions of their employees in Commission Policy 5.3 – Commission Contractor Responsibilities and their Employee Position Descriptions. As for volunteers, the Commission utilizes individuals on all of its Boards, Committees, Subcommittees, Panels and Task Forces as well as examination site administrators and proctors and examiners.

Procedures – The following procedures are followed in selecting, training and assessing Commission staff and volunteers.

Selecting Staff and Volunteers

1. When a need is identified for a volunteer and/or staff person by any of the Commission’s Boards, Committees, Subcommittees, Panels and/or Task Forces, the request is brought to the Commission.

2. If the need is to fill a volunteer position, the Commission, following the Commission Policies 3.1 – Identification, Selection and Maintenance of Certification Examination Sites and/or 5.1 – Commission Board, Committee, Subcommittee, Panel and Task Force Responsibilities and Member Selection and Required Qualifications, will identify aqualified individual and extend an invitation to him/her to fill the position. If he/she accepts he/she will be formally approved by the Commission.

3. If the need is to create and fill a new employee position, the Commission will first develop a formal job description. Once approved, the Commission will conduct a formal search for a qualified individual adhering to all prevailing state and federal regulations. According to its Operating Procedures (Document No. 1), the Commission Board of Governors will make the final hiring decision. Finally, the Commission will develop and maintain a new policy covering the qualifications and responsibilities of the newly created employee position.

4. If the need is to employ a new contractor, the Commission will first develop a list of responsibilities expected to be performed by the entity. Once approved, the responsibilities will be placed in a Request for Proposal along with other pertinent needed information. The Request for Proposal will be approved by the Commission and sent out by the Certification Manager to a list of qualified entities with an indicated due date for proposals. Upon receipt of the proposals, they will be sent out to all Commission members for review and comment within 30 days of receipt of the proposals. In addition, the Commission reserves the right to request a live presentation of all or some of the proposals by the respective parties. As the result of the proposal review process and/or presentations made by any proposing parties, all comments would be summarized and further needed information acquired by the Certification Manager. The Certification Manager will have 30 days in which to complete these activities. Once completed, the Certification Manager will send this information to the Commission members for review within 30 days of receipt of the materials. Following the 30 day review period and at their next regularly scheduled meeting or at a specially called meeting, the Board of Governors, in accordance with the Commission’s Operating Procedures, will select the contractor and enter into a formal contract agreement. Finally, the Commission will revise its Policy 5.3 – Commission Contractor Responsibilities and their Employee Job Descriptions to include those of the newly employed contractor.

5. If the need is to fill an existing contractor role, the Commission will develop a Request for Proposal incorporating the appropriate responsibilities contained in its Policy 5.3 – Commission Contractor Responsibilities and their Employee Job Descriptions. The same procedure as described in item four (4) above will be followed in selecting the contractor.

6. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective trained I individual’s secured Commission file.

Training Staff and Volunteers

1. The training of volunteers, employees and contractor employees will differ dependent on the role they have in the Commission. Needed training materials, if not already developed and approved by the Commission, will be done so under the direction of the Commission Chair with the support of the Certification Manager. New training materials can be developed by the Commission utilizing qualified volunteers or be outsourced through a formal contract. Qualified volunteers must have served a minimum of three years in the role for which the training materials are to be designed and preferably have had some formal education and/or experience in the development of training materials. In the case of developing online training materials, the developer(s) must also have at least three years of experience doing so and/or work with one or more individuals who do. All training materials must be approved by the Commission before being used.

In terms of the delivery of the training, the Commission Chair, with input from Commission members and appropriate others (as determined Commission Chair), will appoint the individual(s) who will serve as trainers when using qualified volunteers. If qualified volunteers are not available, the Commission will search for and hire a qualified individual or individuals in accordance with all prevailing state and federal regulations. To be qualified to serve as a Commission trainer, the individual should meet the following minimum standards whenever possible. Exceptions will be approved by the Commission Chair.

A. Have at least three years of experience preforming the activity or activities associated with the role for which the training is being conducted.

B. Have a minimum of three years of training experience.
In cases where the training is to be delivered online, there still needs to be a trainer identified who will serve as the overall coordinator of the program and he/she should also meet the above minimum requirements along with having at least two years of experience delivering training online. All trainers must be approved by the Board of Governors before being able to conduct any training live and/or online.

Following all formal training sessions, the trainer will administer an evaluation form assessing the effectiveness of the training materials, trainer and related items. Commission Document 37 – Commission Training Session Evaluation Form. The completed evaluation(s) will be sent to the Certification Manager for summarizing within 30 days after receiving the completed evaluations and sent to the Commission Chair for review. The Commission Chair will share the results of all evaluations with the Commission members at the annual and midyear Commission members. In the event of unsatisfactory evaluations, the Commission Chair, in conjunction with the Certification Manger will take the needed action to alleviate similar problems in the future.

2. The following is the Commission’s current required training along with recommended training times, trainers and training subjects. As the need for additional training is identified by the Commission, it will develop, implement, maintain and assess the training along with revising this Policy to include it.

A. New Commission Members –four hour training session conducted by the Commission Officers within six months of being elected or appointed to the Commission providing an overview of the constructor certification process along with its Operating Procedures, Policies and Procedures and Documents along with their responsibilities and current and future issues being deliberated by the Commission.

B. New Commission Officers – one hour training session conducted by the individual or individuals leaving the respective officer position(s) within 30 days of being elected to the respective officer position. The training will be on the duties of the respective officer position and current and future issues pertaining to the respective Officer position.

C. All Commission Members – one to two hour training session conducted by the Commission Secretary at the Commission’s Midyear meeting to insure all Commission members are current in the Commission’s Operating Procedures, Policies and Procedures and Documents and their responsibilities associated with any changes.

D. New Committee, Subcommittee, Panel and Task Force Chairs and Vice- Chairs – one hour training session conducted by the immediate past Chair and/or Vice Chair of the respective body and/or Commission Secretary within 30 days of being appointed to the respective position. The training will be on duties of the respective position, the Commission’s Operating Procedures, Policies and Procedures and Documents that pertain to the charge of the respective group along with current and future issues being deliberated by the respective group.

E. New Committee, Subcommittee, Panel and Task Force Members – one hour training session conducted by the Chair or Vice Chair of the respective body within 30 days of being appointed to the body. The training is to be conducted on the responsibilities of the respective groups’ members along with an overview of the pertinent Commission Operating Procedures, Policies and Procedures and Documents and current and future issues being deliberated by the respective group.

F. New Examination Site Administrators and/or Proctors – one hour training session conducted by the Commission Secretary and/or Certification Manager within 30 days of the approval of the request to be an approved examination site by the Commission or as being named a new - Administrator or Proctor by the respective site. The training is to be conducted on the responsibilities of the respective position along with reviewing any by the pertinent Commission documents.

G. Existing Examination Site Administrators and/or Proctors – each year the Examination Sites will sign a new Commission Examination Site Application Form Commission Document 26 in accordance with Commission Policy 31. At that time any changes in the processes associated with the responsibilities of the Administrators and/or Proctors will be communicated to them and any questions they may have responded to within 30 days.

H. Examiners – one hour training session conducted by the Chair of the Writing Skills Grading Subcommittee prior to each grading session on the methodology of correctly evaluating and scoring of the writing skills questions on the Level I (AC) certification examination.

I. New Employees and Contractor Staff – one to two hour training session to be conducted by the Commission Chair or designated Officer and/or designated Contractor Employee within 30 days of being hired. The training will be on the certification operations and processes including the Commission Operating Procedures, Policies and Procedures with special emphasis on those that directly pertain to the responsibilities of the newly hired employee.

J. Existing Employees and Contractor Staff - one to two hour training session conducted by the Commission Chair or designated Commission Officer and/or designated Contractor Employee to insure all existing Employees and Contractor Staff are current in the Commission Operating Procedures, Policies and Procedures, Documents and their responsibilities associated with any changes.

3. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective trained individual’s secured Commission file.

Assessing Staff and Volunteers

1. The performance of all Commission volunteers and staff will be assessed on at least an annual basis. The assessment procedures and documentation will vary depending on the role each individual has in the Commission.

A. Commission Members – The Commission Chair shall complete an assessment using Commission Document 38 – Commission Chair Evaluation of Commission Members. The assessment will be done once a year and provided to all of the members at the time of the annual Commission meeting. If the assessment indicates areas needing improvement, the Commission Chair will schedule a meeting with the respective Commission members to discuss the areas and develop a joint plan for improvement. Commission members receiving an overall positive evaluation can also schedule an appointment with the Commission Chair. A copy of the assessment including any Chair recommendations for improvement and plans to do so will be placed in each Commission member’s file. This document should be referred to in conducting the next annual evaluation when improvements in performance are recommended.

B. Committee, Subcommittee, Panel and Task Force Chairs

a) Committee Chairs and Chairs of Panels and Task Forces Reporting to the Commission - The Commission Chair shall complete an assessment of all Committee Chairs and Chairs of Panels and Task Forces reporting directly to the Commission using Commission Document 39 – Commission Chair Evaluation of Commission Committee, Subcommittee, Panel and Task Force Chairs. The completion of said evaluation document shall be based on the Commission Chair’s interaction with Committee, Panel and Task Force Chairs during the assessment period along with the results of the completion of a separate assessmentby their respective group members using Commission Document 40 – Member Evaluation of Commission Committee, Subcommittee, Panel and Task Force Chairs. The assessments will be done once a year and provided to all Committee Chairs at the time of the annual Commission meeting. If the assessment indicates areas needing improvement, the Commission Chair will schedule a meeting with the respective Chair to discuss the areas and develop a joint plan for improvement. Chairs receiving an overall positive evaluation can also schedule an appointment with the Commission Chair. A copy of the assessment including any Chair recommendations for improvement and plans to do so will be placed in each Commission member’s file. This document should be referred to in conducting the next annual evaluation when improvements in performance are recommended.

b) Subcommittee Chairs and Chairs of Panels and Task Forces Reporting to a Committee - Committee Chairs shall complete an assessment of all Chairs of Subcommittees, Panels and Task Forces reporting to their respective - Committee using Commission Document 39. The completion of said evaluation document shall be based on the respective Committee Commission Chair’s interaction with Subcommittee, Panel and Task Force Chairs during the assessment period along with the results of the completion of a separate assessment by their respective group members using Commission Document 40. The assessments will be done once a year and provided to all Subcommittee, Panel and Task Force Chairs at the time of the annual Commission meeting. If the assessment indicates areas needing improvement, the respective Committee Chair will schedule a meeting with the respective Chair to discuss the areas and develop a joint plan for improvement. Chairs receiving an overall positive evaluation can also schedule an appointment with the respective Committee Chair. A copy of the assessment including any Chair recommendations for improvement and plans to do so will be placed in each Commission member’s file. This document should be referred to in conducting the next annual evaluation when improvements in performance are recommended.

C. Committee, Subcommittee, Panel and Task Force Members - The Chair of the respective body shall complete an assessment using Commission Document 41 – Chair Evaluation of Commission Committee, Subcommittee, Panel and Task Force Members. The assessment will be done once a year and provided to all members at the time of the annual Commission meeting. If the assessment indicates areas needing improvement, the Chair of the respective body will schedule a meeting with the respective member to discuss the areas and develop a joint plan for improvement. Members receiving an overall positive evaluation can also schedule an appointment with the respective Chair. A copy of the assessment including any Chair recommendations for improvement and plans to do so will be placed in each Commission member’s file. This document should be referred to in conducting the next annual evaluation when improvements in performance are recommended.
D. Examination Site Administrators and Proctors – In accordance with Commission Policy 3.1 – Identification, Selection and Maintenance of Certification Examination Sites – Items 5 and 6 – the Certification Manager will prepare an annual report to the Commission, based on feedback received from the Examination Agency Staff and from the results of the completion by examinees of the Examinee Satisfaction Survey – Commission Document 42. The Commission, at its annual meeting, will review and follow-up as needed in accordance with Policy 3.1. A copy of the assessments including any Commission recommendations for improvements and plans to do so relative to designated Administrators and/or Proctors will be placed in each individual’s Commission file. This information should be referred to in conducting the next annual evaluation when improvements in performance are recommended.

E. Examiners – The Chair of the Writing Skills Grading Subcommittee shall complete an assessment of the examiners within 10 days of the scoring session using Commission Document 43 – Assessment of Examiners. If the assessment indicates areas needing improvement, the Chair will schedule a meeting with the respective member to discuss the issues and develop a joint plan for improvement. Members receiving an overall positive evaluation can also schedule an appointment with the Chair. A copy of the assessments including any Chair recommendations for improvement and plans to do so will be placed in each Commission member’s file. This document should be referred to in conducting the next annual evaluation when improvements in performance are recommended.

F. Employees and Contractors and their Employees – The Commission currently does not have any employees. The Commission has two Contractors as noted above and the Contractors have numerous employees who have duties associated with the work of the Commission.

a) Contractor Employees – Each Contractor is to provide signed documentation to the Commission Chair on an annual basis at least 30 days prior to the Commission annual meeting attesting that a formal assessment was conducted of those employees who have performed work for the Commission during the assessment period including any actions plans to make needed improvements identified by the Commission. This documentation including any action plans will be placed in the Commission’s file for the respective Contractor and referred to in making subsequent assessments of the Contractor.

b) Contractors – All Commission members shall complete an annual assessment of each Contractor using the appropriate evaluation Commission format – Commission Document 44 – AIC Constructor Certification Commission Member Evaluation of Talley Management Group and Commission Document 45 – AIC Constructor Certification Commission Member Evaluation of Professional Testing Corporation. At the same time the Contractors will be requested to evaluate the Commission and each other using the following assessment documents - Commission Document 46 - Talley Management Group Evaluation of the AIC Constructor Certification Commission; Commission Document 47 – Professional Testing Corporation Evaluation of the AIC Constructor Certification Commission; Commission Document 48 – Talley Management Group Evaluation of Professional Testing Services and Commission Document 49 – Professional Testing Corporation Evaluation of Talley Management Group. The designated assessments will be sent by the Commission Secretary to the respective parties 60 days prior to the Commission’s annual meeting and request that they be completed within 30 days. In addition, the Commission Secretary will obtain the summaries of the (Proctor/Administrator Satisfaction Surveys) that are completed for each examination administration using Commission Document 50 – Examination Site Administrator and Proctor(s) Satisfaction Survey.

The Commission Secretary will summarize the results from the completed evaluations and other formal feedback received by the Commission and send them to the Commission Chair 30 days prior to the Commission’s annual meeting. The Commission Chair will present the results of the assessments to the designated Contractor representative and together they will develop a plan to make any needed improvements. In an Executive Session at the annual Commission meeting, the Chair will present the results of the Contractor assessments along with the plans to make needed improvements. Any further recommendations that result from the Chair presentation will be so communicated to the respective Contractor representative(s) and included in the final assessment letter sent to each Contractor by the Chair. All of the assessment related documentation including the final Commission assessment letter will be placed in the respective Contractors Commission’s file.

2. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective trained individual’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors
Constructor Certification Commission Policy and Procedures Number 5.10

Making Changes to Commission Organization, Operations and Certification Schemes

Policy – The Constructor Certification Commission is responsible to make and approve all changes in to its organization, operations and certification schemes.

Responsibility – Constructor Certification Commission

Reference Commission Documents – None

Procedures – The following procedures will be followed in making changes to the Commission’s organization, operations and certification schemes.

1. Proposed changes to the Commission’s organization, operations and/or certification schemes can be brought to the Commission by any member of the Board of Governors or Board of Advisors.

2. The proposed change must include a detailed description including a justification, ramifications to the existing organization, operation(s) and/or certification schemes, resulting costs/savings and a recommended implementation schedule.

3. The proposed change(s) are to be sent to the Certification Manager who in turn sends it to all Commission members, certificants and the public, through the Commission website, within 10 days of its receipt with a request for a review and comments to be sent to the Certification Manager within 30 days.

4. Within 10 days of the end of the comment period, the Certification Manager prepares a summary of all the comments received from the Commission members, certificants and the public on the proposed change(s) and sends the summary to the Commission members. In addition, the Certification Manager places the proposed change(s) on the agenda for the following month’s Commission meeting.

5. The Commission members will discuss the proposed change(s) at a regularly scheduled monthly meeting. As a result of the discussion either further discussion will be required or a vote taken on whether or not to adopt the proposed change(s).

6. If further discussion is needed, the Commission Chair will establish a plan of action along with a deadline to gather any further information and to bring the proposed change(s) to the Commission for final action.

7. If no further discussion is needed, the Commission with vote in accordance with the Commission’s Operating Guidelines for or against the proposed change(s).

8. If the vote is negative the proposed change(s) will not be implemented. If the vote is affirmative the proposed change(s) will be adopted and implemented according to a plan and schedule established and approved by the Commission taking into consideration changes that may have to be made to other Commission Policies and Procedures along with any impacts that may affect any of the Commission’s members, contractors, employees, volunteers, certificants and other constituents.

9. All changes will be placed on the Commission’s website and sent to all Commission’s members, contractors, employees, volunteers, certificants and other constituents for their information and any needed follow up action.

10. Any needed changes that will be required of any of the Commission constituents will be monitored by the Commission for compliance in accordance with the plan and schedule noted in Item eight above for each change.

11. In cases of non-compliance, the Chair of the Commission will notify the respective individual(s) that they are not in compliance and have a specific amount of time, the exact amount depending on the respective change, to comply and if additional time is required because of extenuating circumstances, a formal request in writing must be sent to the Certification Manager within ten days of receipt of the non-compliance notice. The request is to include the reason(s) along with the required needed extra time.

12. The request for a time extension will be considered by the Commission at their next regularly scheduled meeting. The results of the Commission’s deliberations will be communicated by the Chair within five days of the Commission’s decision.

13. If the respective individual(s) do not come into compliance within the designated time, the relationship with the Commission will be terminated including the removal of certification status of non-comp0lying certificants. In this case, the respective individuals will be notified in writing within five days of the Commission decision to terminate the relationship

14. Copies of all documents and related correspondence, generated in complying with
this policy will be placed by the Certification Manager in the respective individual’s secured Commission file.

Last revised April 19, 2012

American Institute of Constructors

Constructor Certification Commission Policy and Procedures Number 5.11

Internal Audits

Policy – The Constructor Certification Commission will conduct an internal audit annually of the following processes:

Application Process - from receipt – to review – to notification of eligibility – Policies 1.1 & 1.3
Examination Item Writing and Review Process – Policy 2.1
Examination Development Process (including appropriate psychometrics) – Policy 2.2
Identification, Selection and Maintenance of Certification Examination Sites – Policy 3.1
Examination Administration Process – from sending exams to site – to administering the exams to returning all materials – Policies 3.2 & 3.3
Examination Writing Item Scoring Process – Policy 1.4
Examination Scoring Process (including appropriate psychometrics) – Examination Contractor Process and Policy 1.6
Volunteer and Contractor Staff Selection, Training, and Assessment Process – Policy 5.9
Document Control Process – Policy 5.2
Certification Maintenance Process – Policies 4.2 & 4.6
Management of Financial Records – Commission Operating Procedures

Responsibility – Constructor Certification Commission

Reference Commission Documents – See above.

Procedures – The following procedures will be followed in conducting the Commission’s internal audits:

1. The Internal Audit Framework for each process to be audited with the exception of the Management of Financial Records, will consist of the following:

Outcome(s) – Establish the expected outcome or outcomes for each process.
Measure(s) – Establish one or more metric(s) to use to determine if target is being met.
Target(s) – Establish a goal for each measure.
Assessment – Conduct the actual audit relative to each measurement and compare to target
Report – Identify outcome targets met and those not met
Plan – Develop action steps needed to make improvements on outcomes for targets not met.

2. For the Management of Financial Records, annual internal audits following acceptable formal financial auditing techniques will be used. Once every three years a formal review of financial records will be conducted by an external qualified certified public accountant selected by the Commission.

3. The following measures will be used for the Commission processes to be audited:

Application Process – Adherence to time frames and incidents of processing errors as related to Policies 1.1 and 1.3.

Examination Item Writing and Review Process – Incidents of processing errors as related to Policy 2.1.

Examination Development Process (including appropriate psychometrics) – Adherence to time frames and incidents of processing errors as related to Policy 2.2.

Identification, Selection and Maintenance of Certification Examination Sites – Adherence to time frames and incidents of processing errors as related to Policy 3.1.

Examination Administration Process – from sending exams to site – to administering the exams to returning all materials – Adherence to time frames and incidents of processing errors as related to Policies 3.2 & 3.3.

Examination Writing Item Scoring Process – Adherence to time frames and incidents of processing errors as related to Policy 1.4.

Examination Scoring Process (including appropriate psychometrics) - Adherence to time frames and incidents of processing errors as related to Examination Contractor processes and Policy 1.6.

Volunteer and Contractor Staff Selection, Training, and Assessment Process – Adherence to time frames and incidents of processing errors as related to Policy 5.9.

Document Control Process – Adherence to time frames and incidents of processing errors as related to Policy 5.2.

Certification Maintenance Process – Adherence to time frames and incidents of processing errors as related to Policies 4.2 & 4.6.

4. The Targets will be set each year by the Commission immediately following the completion of the previous year’s internal audit. The goal of the Commission is to establish targets that are both realistic and meaningful.

5. In January of each year the Commission Chair will appoint an Internal Audit Taskforce of four trained individuals who are knowledgeable of all of the Commission’s processes. The Task Force members will include the Commission Secretary, who also serves as the Chair of the Task Force, the Certification Manager, one member of the Board of Advisors and one CPC who is not a member of the Commission.

6. The Internal Audit Taskforce will first obtain from the appropriate parties actual data and/or information related to the measure(s) for each process and outcome associated with it. All data and information is to be acquired by February 15.

7. Upon obtaining all of the data and/or information for all of the outcomes, the Internal Audit Task Force will compare the actual measure to its corresponding target. In cases where the actual data and/or information falls below the respective target, the Task Force will determine the cause(s) through examination of pertinent documents and/or interviews with those individuals involved with the respective process.

8. Once all causes, if any, needing to be determined are identified, the Task Force will develop an Internal Audit Report for the Commission. The report is due to the Commission by April 1. The report will include the following headings:

Introduction – purpose of report, beginning and ending date of internal audit, names and affiliations of Internal Audit Taskforce members and the names of other individuals and their affiliations involved in the audit.

Overview of Internal Audit Process – a listing of the processes audited along with the associated outcome(s), measure(s) and target(s) and a narrative description of the activities conducted in performing the audit.

Findings – for each measure, by outcome, the data and/or information obtained.

Conclusions – a comparison, by outcome, of the actual data or information obtained to its respective target. In addition, for those outcomes where the targets were not achieved, a list of actual or possible causes.

Recommendations – for those outcomes where the associated target(s) were not achieved one or more recommendations for improvement. In addition, recommendations should also be included concerning what the next year’s targets should be for each outcome.

9. At its annual meeting in April, the Commission will consider the recommendations in the annual Internal Audit Report with the objective of improving those Commission processes where opportunities for improvement and/or weaknesses exist. At the same meeting, any needed plans to make improvements will be developed and/or individuals assigned to develop the plans including responsible parties and needed deadlines.

10. For those improvements that cannot be immediately implemented following the April meeting, they will be placed on future meeting agendas so as to help insure their implementation in accordance to the respective plans.

11. Results of all assessments and related documents associated with the internal audit will be placed by the Certification Manager in the appropriate secured Commission file.

Last revised April 19, 2012

APPENDICES TABLE OF CONTENTS

Appendix A – Definitions
Appendix B – List of Formal Documents
Appendix C –Fee Schedule
Appendix D - List of Approved Certification Examination Sites

Appendix A

American Institute of Constructors
Constructor Certification Commission Policy and Procedure

Definitions

Policy - Specific terminology used in the Commission Policies and Procedures will adhere to consistent definitions.
Responsibility – Commission
Procedures - The following definitions will apply for the noted terms utilized throughout the Commission Policies and Procedures.
Academic Program Director – The current administrative head of the construction or construction-related education program or in the case of non-construction education programs the educational institutions Registrar
Acceptable Construction Experience Equivalencies – Number of years of practical experience in the field of construction that can, as determined by the Commission be used to qualify to take the Level One Certification Examination. Experiential credits are awarded based on the type of experience as noted in the Commission Policy and Procedures for Educational and/or Experiential Criteria to Take Certification Examinations.
Accredited educational program – construction or construction related program that is accredited by a nationally recognized accreditation agency as approved by the Commission.
Accredited educational institution – a post-secondary educational institution accredited by one of the nationally recognized regional accreditation agencies
AIC – American Institute of Constructors – Parent organization of the Constructor Certification Commission.
AIC Professional Standards Committee – The Committee of AIC that is responsible for maintaining and revalidating the body of knowledge for the Level I and Level II certification examinations.
Appeals Panel – Five qualified individuals appointed by the Chair of the Commission to consider an appeal to an adverse decision of the Commission. To be qualified the individual must be a CPC in good standing and be familiar with the Commission’s Policies and Procedures as determined by the Commission’s Chair. The Chair of the Commission will designate the person who will chair the Panel.
Appellant – An individual appealing an adverse decision of the Commission.
Applicant – An individual who is submitting an application to take either of the certification examination.
Board of Advisors - Composed of representatives of construction-affiliate associations, baccalaureate construction education programs and other individual practitioners that wish to serve on the Commission to promote individual professionalism in the construction industry. All members of the Board of Advisors shall be professional educators or practitioners in the industry. Membership on the Board of Advisors shall be by invitation of the Board of Governors. The Board of Governors shall review and approve all individuals nominated to the Board of Advisors.
Board of Governors – Consists of nine members of which four are elected by Certified Professional Constructors, four are appointed by the AIC, and one Public member selected by the eight (8) Board of Governor’s members. The Commission is the sole authority responsible for governing, maintaining and promoting Constructor Certification.
Commission - Constructor Certification Commission - a semi-autonomous unit of the American Institute of Constructors charged with managing and directing the Constructor Certification program and its Associate Constructor (AC) and Certified Professional Constructor (CPC) certifications. The Commission is composed of a nine member Board of Governors and a twelve member Board of Advisors.
Candidate – An individual who has passed the respective certification examination but has not provided all required information or documentation necessary to complete the certification process associated with the examination.
Certificant – A person who has completed all requirements necessary for either the AC or CPC certifications, including the examination associated with that certification.
Certification Manager - The Constructor Certification Commission main administrator.
Certification Number – A unique number assigned to each AC and CPC certification issued by the Constructor Certification Commission.
Examination Agency – A professional testing agency with which the Commission has contracted with to facilitate the examination process.
Examination Agency Staff - – The Examination Agency Executive Director and/or his/her designated staff person.
Examination Proctor (Proctor) – The individual or individuals who have been identified as the proctor(s) for the certification examination(s).
Examination Site Administrator (Administrator) – The person who has been names as the administrator of a specific approved examination site.
Fee Schedule – A list of all fees charged by the Commission.
Inactive Certification Status – A category a certificant is placed in when not meeting specific requirements as noted in the Commission Policies and Procedures.
National Office – The Constructor Certification Commission’s physical offices where the Certification Manager and staff are located.
Qualificant – An individual who has applied for and has been determined to be qualified to take either of the certification examinations.
Revoked Certification Status – A category in which individuals are placed when not meeting all recertification requirements or for misusing the AC or CPC designation.

Last revised April 19, 2012

Appendix B

American Institute of Constructors
Constructor Certification Commission

List of Formal Documents

Policy – The Commission will maintain a formal list of all standard documents utilized in the constructor certification process.

Responsibility – Certification Manager

Procedure – The following is a list of the standard documents utilized by the Commission is the constructor certification process.

Document No. 1 –Constructor Certification Commission Operating Procedures

Document No. 2 – Examination Application Form

Document No. 3 – Examination Admission Slip

Document No. 4 - Examination Experience Eligibility Evaluation Form

Document No. 5 – Certification Certificate

Document No. 6 – Certification Wallet Card

Document No. 7 – Continuing Professional Development Requirements

Document No. 8 – Commission Code of Conduct

Document No. 9 – Commission Multiple-Choice Item Writing Guidelines.

Document No. 10 - Examination Committee Item Reviewing Subcommittee Operations Manual

Document No. 11 - Commission Test Administration Policies and Procedures.

Document No. 12 - Personal Data Sheet

Document No. 13 – Problem Based Scenerios Item Writing Guide

Document No. 14 – Non-Disclosure Statement for the Writing and/or Reviewing of Certification Examination Questions

Document No. 15 – Examination Committee Operations Manual

Docuemnt No. 16 – Examination Committee Item Writing Sub-Committee Operations Manual

Document No. 17 – Qualitative and Quantitative Evidence Collected for Validation of the Constructor Certification Process

Document No. 18 –Examination Item Writing Form

Document No. 19 – Conflict of Interest Form

Document No. 20 – Appeal Request Form

Document No. 21 – Examination Committee Writing Skills Scoring Sub-Committee Operations Manual

Document No. 22 – Skills and Knowledge Committee Application Vetting Subcommittee Operations Manual

Document No. 23 – Skills and Knowledge Committee Continuing Professional Development Audit Subcommittee Operations Manual

Document No. 24 – Certificant Agreement

Document No. 25 – Confidentiality Statement

Document No. 26 – Examination Site Application Form

Document No. 27 – Handbook for Candidates

Document No. 28 – Specifications for Level I (AC) Certification Examination

Document No. 29 – Specificatiosn for Level II (CPC) Certification Examination

Document No. 30 – Continuing Professional Development Audit Form

Document No. 31 – Certification Examination Adminstrator and/or Proctor Statement

Document No. 32 – Non-Disclosure Statement for the Scoring of Level I (AC) Certification Examination Writing Skills Questions

Document No. 33 – Instructions to Score Level I (AC) Writing Skils Questions

Document No. 34 – Writing Skills Scoring Submission Form

Document No. 35 – Non-Disclosure Statement for the Writing and Submittal of Certification Examination Questions

Document No. 36 – Constructor Certification Commission Body of Knowledge

Document No. 37 – Constructor Certification Commission Training Session Evaluation

Document No. 38 – Commission Chair Evaluation of Commission Members

Document No. 39 – Commission Chair Evaluation of Commission Committee, Subcommittee, Panel and Task Force Chairs

Document No. 40 – MemberEvaluation of Commission Committee, Subcommittee, Panel and Task Force Chairs

Document No. 41 – Chair Evaluation of Commission Committee, Subcommittee, Panel and Task Force Members.

Document No. 42 – Examinee Satisfaction Survey

Document No. 43 – Evaluation of Examiners

Document No. 44 – AIC Constructor Certification Commission Member Evaluation of Talley Management Group

Document No. 45 – AIC Constructor Certification Commission Member Evaluation of Professional Testing Corporation

Document No. 46 - Talley Management Group Evaluation of the AIC Constructor Certification Commission

Document No. 47 – Professional Testing Corporation Evaluation of the AIC Constructor Certification Commission

Document No. 48 – Talley Management Group Evaluation of Professional Testing Services

Document No. 49 – Professional Testing Corporation Evaluation of Talley Management Group.

Document No. 50 – Examination Site Administrator and Proctor(s) Satisfaction Survey

Document No. 51 - Examination Proctor and/or Administrator Agreement

Last revised March 1, 2012
Appendix C

American Institute of Constructors
Constructor Certification Commission Policy and Procedures

Fee Schedule

Policy – The Commission will maintain a schedule of all of its fees.

Responsibility – Board of Governors

Procedures – The following are the fees associated with applying and taking the Level I and Level II certification examinations and the maintenance of certification.

Application Fees

Level I Examination - $155.00
Level II Examination - $405.00
Level II Examination Exempt from Level I Examination - $535.00

Late Fees

Late submittal of application for both examinations - $75.00
Late CPD Maintenance fee for both Certificant Classifications - $25.00

Application Refunds

Level I Examination - $90.00
Level II Examination - $190.00
Level II Examination Exempt from Level I Examination - $310.00

Reexamination Fees

Level I Examination - $ 110.00
Level II Examination - $170.00

Rescheduling Fee

Either Examination - $110.00

Examination Preparation Study Guides

One electronic copy of the examination preparation study guide for the respective certification test is provided as part of the application fee. Additional copies are available at a cost of $15.00 each for the Level I examination and $50.00 each for the Level II examination. Hard copies are also available for a cost of $45.00 each for the Level I examination and $100 each for the Level II examination.

Certification Maintenance Fees

AC Annual Fee - $75.00
CPC Annual Fee - $75.00

This fee is waived if the certificant is a member of AIC.

Reinstatement Fee

Both levels of certificants - $50.00 per year plus $25.00 a year late fee.

Appeals

Denial of admission to take examination:
• Level I Examination - $40.00
• Level II Examination - $50.00

Failure of Certification Examination
• Level I Examination - $30.00
• Level II Examination - $60.00

Denial of initial certification:
• Level I Examination - $30.00
• Level II Examination - $60.00

Denial of renewal of certification:
• Level I Examination - $25.00
• Level II Examination - $50.00

Revocation of active certification status
• Level I Examination - $50.00
• Level II Examination - $100

Last revised October 13, 2011

Appendix D

American Institute of Constructors
Constructor Certification Commission

List of Approved Certification Examination Sites

Policy – The Commission will maintain a list of all approved certification examination sites.

Responsibility – National Office Staff

Procedure – The following is a list of approved certification examination sites.

Location Code: Institution Name:
MO004 AGC of St. Louis
TX007 AGC San Antonio
NY004 Alfred State College
AZ003 Arizona Builder's Alliance
AZ001 Arizona State University
AL001 Auburn University
ID001 Boise State University
OH001 Bowling Green State University
UT001 Brigham Young University
CA001 California Polytechnic State University
CA006 California State University - Northridge
CA004 California State University - Sacramento
CA008 California State University, Fresno
CT001 Central Connecticut State University
WA001 Central Washington University
SC001 Clemson University
CO001 Colorado State University
NC001 East Carolina University
KY001 Eastern Kentucky University
MI001 Eastern Michigan University
MI002 Ferris State University
IL001 Illinois State University
IN001 Indiana State University
IA001 Iowa State University
AR001 John Brown University
TX009 Lamar University
LA003 Louisiana State University
CO003 Mesa State College
MI003 Michigan State University
WI001 Milwaukee School of Engineering
MN005 Minnesota State Moorhead At North Hennipen CC Campus in Brooklyn Park, MN
MN002 Minnesota State University - Mankato
MN001 Minnesota State University - Moorhead
MO003 Missouri State University
MO002 Missouri Western State University
MT001 Montana State University
ND001 North Dakota State University
TX001 North Lake College
AZ002 Northern Arizona University
OK001 Oklahoma State University
PA001 Penn State Harrisburg
PA003 Pennsylvania College of Technology
KS002 Pittsburg State University
RI001 Roger Williams University
SD001 South Dakota State University
LA002 Southeastern Louisiana University
IL002 Southern Illinois Univ - Edwardsville
AZ004 Sundt Construction
TX008 Sundt El Paso
CA007 Sundt San Diego
NY002 SUNY - College of Env. Science
PA002 Temple University
TX002 Texas A&M University
TX006 TEXO, The Construction Association
TX005 The University of Texas at Arlington
OH003 University of Akron
AK001 University of Alaska
AR002 University of Arkansas - Little Rock
MO001 University of Central Missouri
FL002 University of Florida
TX004 University of Houston
ME001 University of Maine
MD001 University of Maryland - Eastern Shore
NE001 University of Nebraska - Lincoln
NE002 University of Nebraska, Lincoln at Omaha
NV001 University of Nevada Las Vegas
FL003 University of North Florida
IA002 University of Northern Iowa
OK002 University of Oklahoma
ME002 University of Southern Maine
MS001 University of Southern Mississippi
OH004 University of Toledo
WA002 University of Washington
WI003 University of Wisconsin - Stout
VA001 Virginia Tech
WA003 Washington State University
WS001 Wayne State University
UT002 Weber State University
NC003 Western Carolina University

Last revised October 13, 2011

Commission Policies and Procedures

1. Certification Examination Application and Notification

2. Certification Examination Development

3. Certification Examination Site Selection and Administration

4. Certification Maintenance

5. Governance of Constructor Certification Activities

Introduction